‘Flat World’ is the term often used to describe the paradigm shift taking place in the world
as a result of the confluence of technology, globalization, demographics and regulation.
This new world order is leveling the playing field and has significant implications on the competitiveness
of banks, for while it challenges existing norms, it also presents tremendous opportunities.
Finacle from Infosys helps banks Win in the Flat World by providing solutions that enable
a shift in their strategic and operational priorities. These solutions maximize opportunities for
growth, while minimizing the risks associated with large scale business transformation.
Most business leaders we interact with agree that the world is changing. They
talk about how customers are getting tougher. How competition is emerging,
seemingly, out of nowhere. Young upstart companies with new business models
are giving established incumbents a run for their money. They are challenging
businesses to speed up, slim down, and become more nimble.
Thomas Friedman, in his latest book told us an engaging story of lurking threats
and exciting opportunities in the Flat World.
This view point is about the Infosys perspective on what we believe banks
must do to compete and win in the Flat World.
This viewpoint is as much about changing the business mind-set as it is about
recommending changes in strategies and operations. Businesses that can
quickly grasp the impact of the changing business world, respond to its threats
and harness its opportunities are the ones that will win.