ICICI Bank has been a pioneer in technology-led innovations. In this video, Balaji VV, Head of Business Technology Group, ICICI Bank elaborates on the below initiatives with Puneet Chhahira, Head of Marketing and Platform Strategy, Infosys Finacle:
- Designing seamless omnichannel journeys for retail customers across digital and third party channels
- API-based engagements across a broad ecosystem, ranging from neo banks, fintechs, corporate customers, and digital giants
- The bank’s embedded finance use cases, where the bank was among the first to come out with ICICI Pay Later offer
- e-discounting system to disrupt inland bill discounting transactions in India by bringing together the nuances of trade, government initiatives & power of blockchain