App Screens
Features
Cross Channel Conversations
Effectively integrate SMS, Email, Voice & Social Media channels on Infinito to manage communication between internal teams & external customers. Design workflows, schedule and analyze results for sales, credit, operations, collections & RCU processes.
Features
Personalized Messages Triggered Through a Workflow Engine
Customize communication for channels of SMS, Email & voice. Save it and use on the fly in a workflow. Send personalized communication to different audience segmented by demographics across functions.
Features
Capture Holistic Customer Profile and Create Segments on the Fly
Import & integrate customer details in real-time, basis trigger events. Customize & segment customer lists using qualifying criteria. Use these lists in multiple workflows to achieve various functional objectives.
Benefits
Reach Your Internal/External Customer Effectively.
- Manage your delinquent accounts effectively
- Target your audience effectively for better engagement
- Reach 100% customer base
- Compare and analyze engagement with real-time analytics
- Increase ROI & collection rate
- Save cost and time
