“Infosys Finacle’s compelling vision and value proposition build on a strong track record in emerging technologies. Its comprehensive roadmap focuses on AI, blockchain, and green computing, and has achievable timelines… Infosys Finacle offers superior API capabilities and supports diverse banking services for retail, small and medium-size business (SMB), and corporate clients… It excels in real-time and event-driven architecture, leveraging robust technologies for data consistency, resilience, and security… Finacle’s Enterprise-Class Customer Data Hub delivers a unified view of the customer and feeds a comprehensive AI platform for training and deploying models with more than 40 use cases, including generative AI (genAI) bots… Customers consistently rate Finacle highly, praising its responsiveness, implementation support, and ability to understand and act on their business needs… they overwhelmingly emphasized the vendor’s strengths in functionality, performance, and support… Finacle is best suited for large retail, SMB, and corporate banks who seek a modern, comprehensive, innovative platform with superior support.”
Huard Smith, Principal Analyst – Forrester
*Source: The Forrester Wave™: Digital Banking Processing Platforms, Q4 2024
“Finacle Payments is an enterprise payments services system that manages end-to-end payments across instrument types, payment schemes, transaction types, customer segments, and channels. The solution uses an ISO 20022 format by default. Finacle Payments is an advanced, modular enterprise payment services hub to manage workflows, optimize processes, and gain operational efficiencies. Finacle Payments offers a remarkably broad set of clearance and settlement schemes out of the box. Finacle Payments' flexible delivery model means that financial institutions, from global banks to small community banks, can usually find a good fit. Infosys Finacle has strong support for emerging technologies such as blockchain and machine learning.”
Aaron Press, Research Director – IDC
*Source: IDC MarketScape: Worldwide Integrated Bank Payment Systems 2024 Vendor Assessment
“Infosys Finacle has the widest solution breadth with the broadest platform capability and achieved one of the highest scores for core platform capability by providing a wide range of capabilities out-of-the-box that would suit complex deployments. Finacle has a cloud-native, cloud-agnostic, componentized, layered, and open APIs-led microservices architecture. It also offers a real-time processing engine and Finacle API Connect (a full-stack API offering), supporting newer business models such as BaaS, marketplace banking, and embedded finance. Finacle is a clear leader in product support and has been an early enabler of open banking, largely due to the regulatory requirements of its largest customers, and its clients have already leveraged the solution’s capabilities to develop new business models for API-led distribution of banking products and payments. As an established vendor, it is well-placed to maintain its leadership position in the future, supported by its M&A activity and partnerships strategy and its impressive roadmap dedicated to continuous improvement and innovation.”
Philip Benton and Ouliana Smith, Omdia Analysts
*Source: Omdia Universe: Cloud-based Core Banking, 2023
“Focused investments in expanding the partnership ecosystem with FinTechs has broadened Infosys Finacle’s capabilities in developing advanced solutions and improving the value proposition for wealth management clients. Dedicated focus on enabling technology capability via detailed dashboards, client portal, analytics processing, and 360-degree view of customers along with well-established presence in Asia and the Middle East, have helped Infosys Finacle secure a positioning as a Leader in Everest Group’s Wealth Management Products PEAK Matrix® Assessment 2023.”
Kriti Gupta, Practice Director, Everest Group
*Source: Everest Group PEAK Matrix® Wealth Management Products Assessment 2023
“EdgeVerve stands out with a rich application architecture and delivery options… In addition to a host of rich functional, technology, and architecture enhancements, the solution’s well-defined roadmap also features many differentiators, such as hyperscalable APIs and machine learning and deep learning for security purposes… The solutions offer very broad and rich retail, business, and corporate banking capabilities… solution’s application architecture is well defined, offers banks a variety of delivery options in the cloud, and continues to stand out for its preventive maintenance service… EdgeVerve is a strong fit for banks that seek an advanced solution without any significant gaps and a product roadmap promising a similarly advanced solution in the future…”
Jost Hoppermann, VP and Principal Analyst, Forrester
*Source: Forrester Wave™: Digital Banking Engagement Platforms, Q3 2021
“EdgeVerve excels with engagement infrastructure on a well-designed architecture… In addition to a host of rich functional, technology, and architecture enhancements, the solution’s well-defined roadmap also features many differentiators, such as hyperscalable APIs and machine learning and deep learning for security purposes… The solution comes with strong API management, offers broad and rich retail, business, and corporate banking services, and excels with its top-tier engagement infrastructure… EdgeVerve is a good fit for banks with a preference for custom-built apps seeking an advanced solution that can be melted into their existing infrastructure.”
Jost Hoppermann, VP and Principal Analyst, Forrester
*Source: The Forrester Wave™: Digital Banking Engagement Hubs, Q3 2021
“Infosys’ Finacle offers a strong product that differentiates itself through its modern architecture, embedded capabilities, and breadth of functionality beyond traditional cash management products and services. The platform is cloud-native, componentized, layered, and open API-led. It also has a decoupled UI for greater flexibility, offering banks the opportunity to use their own UI if they choose.”
Christine Barry, Head of Banking & Payments Insights & Advisory, Aite-Novarica Group
*Source: Aite Matrix: Leading U.S. Cash Management Vendors, 2021
“Finacle is among the most componentized core banking products considered in this Magic Quadrant. It has 36 independent market components, with new components in the Finacle Digital Engagement Hub and more than 1,200 business services that provide increased agility in an increasing number of cloud-native components.”
*Source: Gartner, Inc., “Magic Quadrant for Global Retail Core Banking” Vittorio D’Orazio, Don Free, 5 August 2020.
Peer Reviews on Gartner
Here’s How Leading Banks Rate Finacle
Gartner Peer Insights (GPI) is a public platform for ratings and reviews of enterprise technology solutions by end-users. The ratings and reviews on the platform are thoroughly verified and published by Gartner. The portal currently has 400+ authentic and validated reviews on Core Banking Solutions.
*As of December 2024
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