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Finacle is a global company with multi-country expertise, capability and reach
BRANCHES
COUNTRIES
OVER A BILLION PEOPLE
BILLION ACCOUNTS
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Finacle Offers End-To-End Digital Banking Solutions That Enable Banks to Deliver Better Banking Experiences to Customers Across the World.
Our solutions address the Core Banking, Lending, Digital Engagement, Payments, Cash Management, Wealth Management, Treasury, Analytics, AI and Blockchain Requirements of Financial Institutions, Powering a Truly Digital Transformation for Financial Institutions of All Types – Traditional or Emerging, Global or Regional, Omnichannel or Digital-only.

Finacle solutions support various modern and traditional customer engagement channels, enterprise capabilities, line of business components, and business segments, such as Retail, Wealth, Islamic, Business, and Corporate banking. Its componentized structure allows banks to deploy and upgrade solutions flexibly as per their business priorities. 

Five Ways in Which Finacle Is Inspiring Better Banking

  • Better Technology that helps banks to unlock new possibilities and enrich their customers’ financial lives

  • We help banks to Engage Better with their customers, employees, and partners to drive purposeful growth

  • We empower banks to Innovate Better, create new value, and be more competitive

  • We unlock ways for banks to Operate Better, so that they can reduce costs and be more sustainable

  • We enable banks to Transform Better so that they can stay relevant to evolving market dynamics
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Solutions Powered by Better Technology
As banks navigate their digital transformation journeys, adopting modular, open architectures is increasingly essential. That's where composable solution design comes in – the key ingredient for enhanced agility, flexibility, and resilience.

With our 20+ years of global banking technology expertise, we offer independently scalable, replaceable, and upgradable components with uniform interfaces for seamless service composition. Each component's capabilities are accessible through APIs and webhooks, ensuring swift integration with both Finacle and non-Finacle elements.

Our composable architectural design allows you to fine-tune components at varying speeds, providing the agility, flexibility, and resilience needed in today's dynamic market.

Finacle Empowers Banks to Engage Better to Drive Growth
Whether it is customers, employees, or partners, we help banks design and deliver truly personalized products, services and experiences. Built on a unique engagement hub, our suite helps banks onboard, sell, service, and converse better with customers. In fact, banks running on Finacle have realized an average 19% improvement in their NPS scores.

Onboard better: Mobile first omnichannel journeys | OCR based document capture | Biometrics and liveliness test for safe and secure access

Converse better: Enterprise customer data platform | Personalized insights – descriptive, diagnostic, predictive

Service better: Full suite of services on traditional, modern and emerging channels for every type of user – end customer, bank staff and trusted third parties

Sell better: Effective customer segmentation | Personalized campaigns

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Finacle Enables Banks to Innovate Better to Stay Competitive
We help banks differentiate with unique value propositions through continuous innovation. Banks can go-to-market faster with our flexible product factories that bring global innovations to life with simple configurations. Banks can compose contemporary, future-ready digital business models with ease, using our open APIs, webhooks, and App Centre. In fact, Banks running on Finacle have experienced an average 20% improvement in ecosystem innovation and 16% uplift in digital sales.

Powering the Full-Spectrum of Innovations

Products and services innovation

  • Feature rich product factories with comprehensive parameterization
  • Base product enriched with global innovation
  • Configure self-developed, co-innovated, third-party products

Channel innovation

  • Unique digital engagement hub for omnichannel innovation design
  • Comprehensive suite of packaged channel solutions
  • Open APIs and webhooks for accelerating channel innovation

Ecosystem innovation

  • Pre-packaged API store for ease of collaboration with external ecosystem
  • Blockchain powered innovation networks
  • Finacle App Center – Marketplace of 60+ partner apps

Across All Personas of Banks and Financial Institutions

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Well-established financial institutions such as DBS, Emirates NBD, ICICI Bank, ING and many more
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Digital Only Banks such as Digibank by DBS, Liv. by Emirates NBD, Marcus by Goldman Sachs and more
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Path-breaking new age Financial Technology Organizations (FinTechs) such as Paytm and Resimac
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Non-Financial Companies such as India Post driving Financial Inclusion and Manulife proving multiple financial solutions

Finacle Helps Banks to Operate Better and Reduce Costs
In a hyper-competitive world, Finacle helps banks to reduce costs and be more sustainable. Finacle enables straight-through processing, driven by rules and APIs, and supported by an in-house RPA platform. It helps banks automate workflows across applications seamlessly, saving precious effort, time and money. Our blockchain-powered solutions open up new levels of efficiencies by automating inter-organization processes. An assessment of the top 1000 banks globally confirms that institutions powered by Finacle enjoy a 4.2% point lower cost-to-income ratio over their peers

Finacle powers Better Operations across the board

Smart processes

  • Customer first, APIs and ecosystem first, insights first, and automation first propositions
  • Customer-centric journeys with focus on digital self-service

Augmented workforce

  • Blended workforce propositions with RPA bot factory, embedded insights and context switching between humans and machine
  • Multiple co-innovation platforms for collaborative growth

Technology advantage

  • Multi-entity, Multi-CCY capabilities to operate regional and global hubs
  • Continuous evolution with DevSecOps enablement

With Holistic Automation Capabilities

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Traditional Automation Levers - Rules based STP, Open APIs driven automation, Business process management and workflow capabilities
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Robotic Process Automation - Automates repetitive and rule-based human tasks, Processes Cognitive automation, through Finacle AI suite
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Inter Organization Automation - Blockchain powered private, permissioned networks for payments, trade finance and digital identity

Finacle Helps Banks Transform Better to Stay Relevant
Finacle helps banks to transform better so that they can stay relevant to evolving market dynamics. With a componentized digital suite and flexible deployment options, we empower banks to mitigate risk and transform and upgrade in a phased manner. Our DevOps toolchain helps banks to build, test, deploy and monitor new capabilities with speed to stay ahead of the competition.

Our global product suite, local expertise and a team of inhouse and partner experts is helping banks across 100+ countries to scale their digital transformation with confidence.

Simply put, in mission-critical transformations, Finacle and our ecosystem partners ensure banks have access to seasoned experts to help navigate the future.

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for geo-specific innovations, Interface adapters with local banking infrastructure
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Phased Transformation - Progressive modernization, A phase-wise approach, Value realization based prioritization
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Agile Delivery - Industry-leading agile practice, Progressive launches, Risk management and strong governance

Winning With Finacle
Better Inspires Better
The industry-leading performance of our clients reflects our promise of inspiring better. An assessment of the top 1000 banks globally revealed that institutions powered by Finacle enjoy –

  • 33 % higher returns on assets than others, with average returns on assets at 1.2% and top-performing client at 4.7%

  • 19 % higher returns on capital than others, with average returns on capital at 15.6% and top-performing client at 33%

  • 3.9 % points lesser cost-to-income ratio than others, with the average ratio at 47.2% and top-performing client at 16%
     

Sources –
- Independent client value assessment, 2020
- Assessment of the top 1000 banks in the world by The Banker, 2020

 

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