Erica Kostelijk, Head of Transaction Banking, ABN AMRO Bank N.V.

I am delighted that NEXT GENERATION CASH POOLING has been nominated for the Infosys Finacle Innovation Award. Through our collaboration and the expertise of Infosys Finacle, we have developed a stable and future-proof Liquidity Management platform for our clients. The innovative cash pooling portal, equipped with unique self-service features, offers corporate treasurers’ digital capabilities. This solution improves efficiency and control.

Naif Alharbi, Chief Information Officer, Arab National Bank

ANB's vision supports Saudi Arabia's Vision 2030 and make the country a global leader in innovation and technology. ANB is accelerating its digital transformation journey to lead in the evolving banking ecosystem. A cornerstone of this journey is the core banking migration, powered by Infosys Finacle’s next-generation, composable banking platform. Built on true microservices design principles, the platform provides us the essential agility, flexibility and resilience needed to excel in today’s dynamic market landscape.

Enis Huseyin, Chief Information Officer, Australian Military Bank Ltd

Partnering with Infosys Finacle has allowed us to significantly enhance self-service banking capabilities for our members. Using a member-focused approach to regulatory compliance requirements such as Know Your Customer (KYC) and Ongoing Customer Due Diligence (OCDD) has ensured we remain compliant while not negatively impacting our member experience. These improvements have not only delivered operational efficiencies, a more streamlined approach to handling customer data but also an increase in member satisfaction.

Neeraj Gambhir, Group Executive – Treasury, Markets & Wholesale Banking Products,  Axis Bank

Neo for Corporates is Axis Bank's transformative platform designed to revolutionize the banking experience for wholesale banking customers. It consolidates multiple banking products into a single, customer-centric solution, enhancing self-service, operational efficiency, and reducing branch dependency through data analytics and digital journeys. Key benefits include increased customer adoption, improved operational efficiency, seamless integrations, and enhanced decision-making capabilities. The platform leverages Finacle's DEH, which is set to deliver a robust, scalable, and secure banking experience, significantly improving user satisfaction and operational performance.

Angad Singh, Senior Vice President - IT, Axis Bank

Axis Bank, one of India’s leading private sector banks, has upgraded  its API foundation with Finacle’s Digital Accelerator APIs. The solution’s microservices architecture enables the bank to easily scale-up to manage surges in services, on-demand, across traditional, modern, and emerging channels. The bank is now processing, on average, 50 million mixed channel transactions per day. Finacle Digital Accelerator's microservices and API based architecture provides the ability to launch market requirements faster and remain ever ready to serve digitally native customers. It's extensive API repository has provided the agility required to seamlessly integrate and co-innovate with ecosystem partners, thereby meeting our Digital transformation goals.

Neeraj Gambhir, Group Executive – Treasury, Markets & Wholesale Banking Products,  Axis Bank

Neo Connected Banking and Gift City IBU offering through Neo are Axis Bank's initiatives aimed at transforming the banking for large conglomerates and IBU customers alike. By integrating physical and financial value chains, creating an ecosystem for BaaS and leveraging multi-tenancy in Finacle's DEH, these initiatives enable seamless access to financial services, enhance operational efficiency, reduce onboarding time, and support secure real-time data exchange. They significantly contribute to revenue growth, expand Fintech partnerships, and improve customer satisfaction through innovative, integrated solutions.

Susana Andrea Santana De La Cruz, Systems Director IT, Banco Azteca

The impact of these innovations on Banco Azteca's customers and business has been profound. The bank's digital transformation, powered by AI and automation technologies, has revolutionized its operations, reducing processing times and enhancing service delivery. Customers now enjoy faster transaction times and more personalized banking experiences, which has significantly boosted customer satisfaction and loyalty. Additionally, the bank's focus on financial education and social responsibility initiatives has further strengthened its relationship with the community.

Overall, Banco Azteca's innovation journey, supported by Infosys Finacle, has not only improved its operational efficiency but also made a positive impact on its customers and the broader community.

Fidel Andres Vargas Londoño, Chief Executive Officer, Bancolombia

At Bancolombia we believe in the power of promoting sustainable development through conscious decisions. This recognition inspires us to continue advancing with technology at the service of people: enhancing our digital channels to provide more human experiences and migrating our subsidiaries to the cloud to respond with agility and responsibility to the future. Thank you to Finacle for accompanying us on this path of purposeful evolution.

Mohammed Al Naamani, Deputy General Manager Business Applications, Bank Muscat

Innovation and digital transformation have been at the heart of our journey with Infosys Finacle, empowering us to redefine customer experiences and drive business growth. Through cutting-edge innovative solutions, we've transformed challenges into opportunities, delivering tangible value to our customers. This recognition is a testament to our commitment to excellence and our belief that impactful innovation can create lasting relationships and drive success in the ever-evolving financial landscape.

Spokesperson, Bank of India

Bank of India’s journey of innovation is a testament to its vision of blending tradition with technology. Over the decades, the bank has transformed banking experiences through digital empowerment, customer-centric services, and inclusive outreach. Its commitment to modernization, while preserving trust and reliability, has redefined how banking touches lives across urban and rural India. As it marks a milestone in excellence, Bank of India continues to lead with resilience, progress, and a future-ready mindset.

Nurun Nahar Begum, Chief Technology Officer, BRAC Bank PLC

BRAC Bank PLC leverages Finacle’s customization to thrive in technological innovation. By developing a one-of-a-kind solution like the Automated Transaction Profile Review and Adjustment, BRAC Bank has significantly reduced operational TAT and complexity, eliminated human error, and enhanced the end-user experience efficiently. It also cut client dependency while reinforcing compliance with regulatory directives. Looking ahead, BRAC Bank PLC aims to further leverage Finacle’s customization features to achieve new heights in technological innovation for the banking sector.

Mashrur Arefin, Managing Director and CEO, City bank

We take great pride in recognizing the pivotal role Finacle Core Banking has played in transforming our operations and advancing our strategic goals. Its scalable architecture has strengthened our service delivery agility and capacity for innovation, all while ensuring strict regulatory compliance. Finacle’s seamless integration across channels has enhanced the customer experience, fostering deeper engagement and loyalty. More than just a technology platform, it is a cornerstone of our digital transformation and long-term competitive edge.

Mohammad Abdul Qaium Khan, DMD & CIO, Community Bank Bangladesh PLC

With Infosys Finacle, Community Bank has estimated customer experience through digital-first innovations. We introduced an integrated credit card application engine and embedded APIs into our mobile app for real-time fund transfers, utility payments, e-commerce and BanglaQR. These advancements not only simplified banking for our customers but also drove sustainable growth in credit card volumes and digital transactions as well as it creates significant effect on our profitability. Finacle’s flexibility has enabled us to deliver seamless, secure, and scalable banking for our loyal customer.

Damodar Agarwal, Head Strategic Initiatives & Alternate Channels, DCB Bank

DCB Bank’s innovative, fully automated end-to-end process for gold loan under the co-lending arrangement has addressed industry specific challenges and enabled a smooth, cohesive, and uninterrupted journey for the customer while interacting with the product and brand DCB Bank. DCB Bank’s IT team developed a two-layered API workflow, which ensured both operational efficiency and regulatory compliance. The entire process, from customer initiation to loan disbursement, is completed within 10 minutes. This dual layered API approach is a pioneering development that addresses the specific requirements of co-lending under CLM1. We are confident that this innovation represents a significant leap in the co-lending landscape and sets a benchmark for other financial institutions to emulate.

Anuradha T P, Chief Internal Officer, DCB Bank

DCB Bank’s adoption of behavioural biometrics has modernised and reformed secure digital banking. By analysing unique user patterns — keystrokes, device handling, and navigation,  the Bank ensures frictionless authentication of the internet banking user while combating fraud. This innovative approach, integrated with advanced artificial intelligence and machine learning, enhances customer trust and operational efficiency. The Bank’s commitment to cutting-edge cybersecurity earned accolades, for having delivered seamless, secure experiences across its digital platforms and established a benchmark for digital security and intruder detection.

Spokesperson, Emirates NBD 

Our initiative's unique aspects included the development of Core LITE APIs supported by Infosys - FEEM, which played a crucial role in reducing load on Core Banking - Finacle for Read operations. With this setup we were able to implement CQRS pattern in Core Banking. The API Services were developed over a silver copy of the Finacle DB, replicated through FEEM. This initiative significantly optimized Infra Load and Infra Cost, resulting in faster and lighter APIs for channels. The key performance indicators (KPIs) we achieved include reduced infrastructure load, lower costs, and improved API response times. This project follows ESG standards and qualifies under green coding bucket.

Spokesperson, Emirates NBD 

At Emirates NBD our focus is on leveraging innovative solutions to enhance customer experience and optimize business operation. With the implementation of Enterprise Limits we are able to monitor customer exposure across entities. This greatly enhances credit risk management by providing a central and real time view of customer exposure abetting Informed credit decisions. We are looking forward to our continued partnership with Infosys to drive further innovations.

Suruj Nawosah, Group Head Information Technology IT, First Capital

Partnering with Infosys and leveraging the Finacle system continues to be transformative for First Capital Bank. Over the years, our collaboration has driven numerous innovations, and last year, it enabled us to successfully implement a change of currency in Zimbabwe. Despite stringent timelines, Infosys' expertise and the system’s robust capabilities empowered us to execute a seamless transition, ensuring full compliance with regulatory requirements and surpassing customer expectations.

Sanat K. Paudel, Chief Executive Officer, FoneNXT

At Fonenxt, our mission goes beyond simplifying digital banking — we’re extending it to the unbanked sector and across borders to ensure no one is left behind. With Infosys Finacle as our trusted partner, we’ve empowered individuals to seamlessly access banking, manage their finances, and uplift their livelihoods. This recognition fuels our commitment to building an inclusive and resilient financial future through innovation.

Surendra Raj Regmi, Chief Executive Officer, Global IME Bank Limited

Through the in-house development of a unified and integrated platform, we have reimagined credit operations—automating complex, compliance-driven workflows and significantly reducing turnaround times across key functions. By harnessing Finacle product APIs for secure and seamless integration, this initiative exemplifies how purposeful innovation can drive sustainable operational excellence at scale.

S.Nandakumar, SVP/Head of Operations, Hatton National Bank PLC

As part of Bank’s digital transformation journey, HNB wanted to simplify its internal processes and improve Customer onboarding experience. Bank integrated a ‘chat-based’ solution orchestrated by Finacle API suite to streamline key processes & reduce onboarding time from 30–35 minutes to just 8 minutes. This was made possible through the committed support from Infosys and our solution partner LinearSix to bring different technologies to achieve Banks objective, which paved the way to  enhance efficiency, customer experience, and cross-selling opportunities. 

With phased expansion, the solution continues to drive operational improvements at HNB.  HNB proudly acknowledges Infosys’ role in our success supporting through open banking solution and its extensive API suite, celebrating the Finacle Innovation Award.

Ahmad Khader, Chief Operations Officer, Housing Bank

Our innovation stems from our commitment to reshaping the future of banking by making it accessible and engaging for all generations, starting at a young age. By integrating digital banking with financial education, our Iskan Young app empowers young users to develop healthy financial habits early on. This initiative is part of our broader digital transformation strategy, which leverages technology to enhance convenience, improve efficiency, and foster deeper engagement across all touchpoints, ensuring that financial literacy is as intuitive and seamless as any other digital experience.

Shri Ajay R, Lande Executive Director - IT & MIS, IDBI Bank

IDBI Bank sincerely acknowledges its recognition at the Infosys Innovation Awards 2025. Our journey with Infosys has been one of “Collaborative efforts” leading to “Digital Transformation” by leveraging flexible architecture enabled by Finacle. 

Finacle’s flexible and resilient architecture has enabled Digitization of  Customer Onboarding and modification processes through Finacle APIs and helped achieve operational efficiency, improved customer experience and faster service deliveries.

Shiv Bhasin, Chief Transformation Officer, IndusInd Bank Ltd.

Finacle has been the pivotal solution for core banking, lending, digital engagement, payments, AI, and blockchain requirements to drive our digital transformation initiatives by offering innovative APIs, with stable, scalable and resilient deployment architecture.  Its digital APIs capabilities have helped us elevating customer experience for Digital Applications and enhancing operational efficiency for CRM & Backoffice applications. Enhancements in payments processing throughput from 10 TPS to 500 TPS per current account is helping us to transform the experience of Transaction Banking customers.

Mr. Imtiyaz Ahmad Bhat, General Manager, Strategy & IT, Jammu & Kashmir Bank

At J&K Bank, our IT transformation journey is driven by a vision to deliver agile, secure, and scalable banking services. The development of our API Gateway and ESB Platform marks a significant step in building a future-ready digital ecosystem. Infosys Finacle’s robust core banking foundation has been instrumental in enabling us to innovate confidently and accelerate our digital agenda.

Venkat Krishnan Veeramoni, Chief Information Officer, Karnataka Bank Ltd

KBL Dropline :Every business needs funds to keep its operations up and running. Borrowing loans doesn’t have to mean going into debt! Our Innovative solution designed in Finacle , that breaks this myth and ensures effective financial management for customers while enabling easy borrowing. This is an unique financial solution designed to empower business by combining the benefits of a term loan with the operational freedom of an overdraft facility. Product targeted for SME , CRE , Entities with seasonal businesses & irregular income patterns and having varying project based financing.

Shreekant M Bhandiwad, Chairman, Karnataka Grameena Bank

At Karnataka Grameena Bank, our innovation journey is anchored in Environmental, Social and Governance(ESG)-led principles, security, financial inclusion, and transformation excellence. Partnering with Infosys Finacle, we’ve adopted modern technology-led, channel, and business model innovation—boosting local economies and bridging the urbanrural digital divide. This collaboration has empowered us to deliver inclusive, resilient digital banking experiences, driving sustainable growth and trust across the communities we proudly serve.

Vimala Vijayabhaskar, Chairperson, Kerala Gramin Bank

We are truly honoured to receive this recognition from Infosys Finacle, which affirms our commitment to innovation-led rural banking. At Kerala Gramin Bank, digital transformation is not just a goal but a continuous journey. The KGB A2A Loan Ecosystem stands as a proud milestone enabling real-time engagement, same-day disbursements and paperless convenience. This award celebrates the dedication of our teams and the trust of our customers in shaping the future of inclusive, customer-first banking.

Paritosh Kashyap, Group President & Head – Wholesale Bank, Kotak Mahindra Bank

We are honoured to be recognized yet again at the prestigious Infosys Finacle Innovation Awards. This recognition reflects our continuous drive towards customer-centricity through technological solutions. Kotak’s direct tax payments H2H solution empowers the clients to seamlessly process bulk direct tax payments from their own ERP system, in a secured and straight through environment. This innovation not only strengthens our digital banking capabilities but also reinforces our commitment to delivering value-driven solutions that transform how businesses bank with us.

Ram Chandra Khanal, Chief Executive Officer, Kumari Bank Limited

Our innovation journey with Infosys Finacle has been transformative and has enabled us to accomplish customer-centric services. By leveraging its capabilities, we’ve redefined efficiency, security, and user experience—resulting in faster and secure transactions, seamless integrations and delighted customers. Innovation isn’t just about technology; it’s about solving real problems, driving growth, and staying ahead in a competitive landscape.

Finacle empowered us to transform challenges into opportunities, demonstrating how visionary thinking and execution can redefine banking for the better.

Suvash Jamarkattel, Deputy General Manager, Machhapuchchhre Bank Limited

At Machhapuchchhre Bank, innovation is fueled by our commitment to delivering personalized, seamless, and efficient banking experiences. With Infosys Finacle as a strategic partner, we’ve reimagined the customer journey through AI-driven insights, advanced automation, and integrated omnichannel capabilities. This transformation has not only elevated customer satisfaction but also positioned us as an emerging leader in the digital-first banking landscape.

María del Pilar Correa, Chief Product Officer, Nequi

This recognition at the Infosys Finacle Innovation Awards 2025 fills us with pride, and not only Nequi, but also Wenia, a company of the Bancolombia Group, because it is the result of joint work. Enabling Nequi at Wenia allows more than 24 million users to easily and securely access the digital asset ecosystem. This integration creates a bridge between digital banking and the crypto world, reaffirming our commitment to financial innovation and inclusion.

Pablo Arboleda, CEO of Wenia (Nequi)

This recognition at the 2025 Infosys Finacle Innovation Awards is a testament to the power of collaboration and innovation. From Wenia, we are proud to work with Nequi, to make this integration of Nequi as a means of payment a reality. Thanks to this joint effort, today Colombians can access the crypto world in a simple and secure way, through Nequi. We continue to work together to innovate and expand possibilities for users.

Roshan Kumar Neupane, Chief Executive Officer, NIC ASIA Bank Limited

Our innovation journey has been fueled by a shared commitment to reimagining banking through technology. Partnering with Infosys Finacle has empowered us to deploy groundbreaking digital solutions that simplify complexity and elevate customer experiences. By embedding innovation into our DNA, we’ve transformed challenges into opportunities—driving efficiency, fostering trust, and delivering measurable value. Together, we’re not just adapting to change; we’re shaping the future of finance, one innovation at a time.

Kanchana Devasurendra, Chief Information Officer, Pan Asia Banking Corporation PLC

Winning the Finacle Innovation Award is a testament to Pan Asia Bank’s commitment to technology-led transformation. By leveraging Finacle’s robust API framework and real-time integration capabilities, we have delivered ‘Falcon Eye’ a scalable, insightful and robust solution. This platform have redefined customer experience, enhanced internal processes and provided deep operational insights. Our partnership with Infosys Finacle has been instrumental in accelerating our digital innovation roadmap and positioning us as a frontrunner in tech-driven banking excellence.

Ashok Sherchan, Chief Executive Officer, Prabhu Bank Limited

Our journey toward automation has been transformative, driven by a vision to streamline operations and elevate the customer experience. Through our collaboration with Infosys Finacle, we’ve been able to digitize and simplify critical processes, ensuring greater speed, accuracy, and efficiency across the board. Automation, for us, is a strategic enabler allowing us to stay agile, compliant, and continuously responsive to our customers' evolving needs.

D. Surendran Executive Director Punjab National Bank

Purposeful Innovation, Nation First – PNB’s Digital Story. 

At Punjab National Bank, innovation isn’t just about technology—it’s about transforming lives and fulfilling the vision of a digitally empowered India. We’re honored to be a finalist at the Infosys Finacle Innovation Awards, celebrating our strides in inclusive, tech-led banking. Our digital breakthroughs are helping realize key government missions, including: CCPS – Centralized Commission Payment System (21 CBC and No. of BC agents - 28629 have been onboarded till now and commission payment is being made centrally) | DIY Journey for PM SVANIDHI – Enabling self-service micro-credit for street vendors (No. of A/c - 45569 and amount- 49.38 Cr) | PNB One BIZ – A smarter way to bank for corporates (121327 corporates have been onboarded) | PM Vishwakarma Digital Loan – Supporting traditional artisans and entrepreneurs (No of A/c - 24608 and Amt- 241.53). 

Powered by Infosys Finacle, we are building a future where innovation serves the nation—one digital milestone at a time.

Saket Saith, Group Chief Technology & Data Officer, RAKBANK

This initiative at RAKBANK uses Microsoft Azure OpenAI capabilities, Artificial Intelligence (AI), and Machine Learning (ML) to automate the classification, indexing, and storage of customer documents. The project aimed to improve operational efficiency and enhance the user experience by streamlining document management. The solution included document ingestion, structuring and storing, document search capability, and a customer knowledge graph.

The solution employs advanced techniques for document cracking and extraction using the Azure document intelligence component. Azure AI search's embedding model is used for indexing, and the GPT model is used for prompt-based data inquiries. The solution is innovative because it uses cutting-edge AI technologies to automate document management, create customer knowledge graphs, and improve information accessibility. The key lever was innovative use of AI and ML which allowed for document reclassification, operational efficiency, and improved accuracy. This differentiates RAKBANK by offering enhanced processing and customer knowledge in the digital space.

Finacle data is primarily being used as an data point in the intelligent document processing – specifically in the document identification. The combination of the Customer ID, Name, Segment is fetched from Finacle to then identify to which Customer ID/Customer name the document belongs to. For the end-to-end pipeline to work which involves the documents being processed until the final document along with the key data fields are extracted and stored back into the core banking database, Finacle played a significant role in completing the loop of the entire use case.

Ravi Pichan, Chief Information Officer, RBL Bank Ltd

RBL Bank has been at the forefront of digital transformation, and our modernized core banking platform has laid a strong foundation for innovation, scalability, and resilience. The robust product architecture of Finacle Core Banking System, combined with its high degree of configuration, enables us to respond swiftly to evolving market dynamics and customer needs.

Lito Villanueva, Executive Vice President and Chief Innovations and Inclusion Officer, Rizal Commercial Banking Corporation

At RCBC, innovation means breaking barriers that hold Filipinos back. Pasado Loans through DiskarTech delivers instant, dignified access to credit—no lines, no judgment, just a few taps.  It’s how we empower everyday workers to take control of their future.  

No one is left behind. Everyone has a chance. That’s the heart of inclusive digital banking.

Jayesh Ramade, Chairman, Sahayog Multi State Credit Co-op. Society Ltd.

Sahayog multistate business model is unique as we operate all our investment products through our Agents / Swayam Sevika model /BC Mode wherein we have very deep penetration in rural part of india and focus is to reach each unbanked population of india . We have 20k active Swayam Sevika associated with us at respective locations and generating new acquisitions and deposits for us from rural part of india. 

Finacle has given us the flexibility and ease to operate this business model through DSA mechanism and given us a liberty, security & confidence  to serve our customers at remote locations.

Ajith Salgado, Chief Information Officer, Sampath Bank

We are privileged to be nominated once again for the Infosys Finacle Innovation Awards. This recognition highlights Sampath Bank’s continued commitment to driving excellence through technology and innovation. The Finacle platform remains a cornerstone of our digital strategy, empowering us to deliver secure, scalable, and customer-focused banking experiences. We remain dedicated to shaping the future of banking in Sri Lanka through sustained innovation and strategic partnerships.

Amit Jagdhari, Executive Director & CFO, SBM Bank (India) Ltd

SBM Bank India is dedicated to understanding the evolving needs of our customers and delivering tailored solutions. By leveraging Finacle’s core banking capabilities innovatively, Bank has been able to create a microservices based ‘Smart Banking Platform for integration to multiple channel partners. The smart banking platform supports seamless onboarding of customers, leading to enhanced customer experience, reduced risk and improved compliance and complete control of customer’s data at Bank’s end. We are honoured to receive this award, which reinforces our belief in building deeper  relationships through technology.

Vishal Singh, CIO and Head of Digital Banking, Analytics & Customer Service, Suryoday Small Finance Bank

At Suryoday Small Finance Bank, innovation is central to our inclusive and scalable banking. Leveraging Infosys Finacle’s API-first core, we have built a thriving modern, scalable banking—partnering with multiple fintechs, accelerating onboarding, and enhancing rural outreach. These innovations have boosted digital revenue and deepened engagement across retail, MSME & priority sector. At Suryoday SFB, we see technology as the bridge to a more inclusive, customer-centric future.

V.Jayaraman, Executive Vice President (Information Technology Department), Tamilnad Mercantile Limited

Our partnership with Infosys Finacle enabled the successful launch of ‘Automatic Realtime Monitoring and Alert System’, transforming how we monitor CBS performance. This system instantly detects issues and alerts officials for quick resolution, reducing downtime and increasing efficiency. Proactive issue management has enhanced service reliability and strengthened customer trust. This innovation places us at the forefront of digital banking, driving continuous business growth and setting new benchmarks in operational excellence and customer satisfaction.

Dr Gideon Muriuki, CBS, MBS Group Managing Director & CEO, The Co-operative Bank of Kenya

Innovation is at the heart of our transformation journey at The Co-operative Bank of Kenya. Partnering with Infosys Finacle has enabled us to deliver resilient, scalable, and customer-centered solutions. Through this collaboration, we are fortifying our operations for future needs and empowering the communities we serve with greater access, efficiency, and financial opportunity.

Arti Dhole, Joint Managing Director, The Cosmos Co-operative Bank Limited

Cosmos Bank's “WhatsApp BOT” project represents a milestone in our digital transformation journey, powered by Infosys Finacle’s robust core banking platform. This innovation has revolutionized customer engagement, enabling seamless, real-time communication, 24/7 support, and instant banking services delivered directly through WhatsApp. By combining Infosys’s cutting-edge technology with our commitment to enhancing customer experience, the BOT has significantly improved operational efficiency, reduced turnaround times, and driven business growth while fostering stronger and personalized relationships with our customers.

Johnson K Jose, Group President & Chief Technology Officer, The Federal Bank Ltd

Federal Bank’s partnership with Finacle has provided a solid foundation for our transformation into a digitally driven Bank. This partnership reflects our commitment to innovation, enabling us to implement advanced solutions that address the evolving needs of our customers and enhance the financial ecosystem.

Virag Shah, Chief Executive Officer, The Kalupur Commercial Co-op Bank Ltd

We at KCCB set a very ambitious goal for ourselves, in not only wanting to create a secured, digital-first and intuitive banking experience but also in doing it in a very simple manner for our customers. The sole purpose of our monitoring system is to minimize or avoid the downtime by notifying the concerned team in timely fashion. 

To be successful, we needed IT partners who are very knowledgeable, reliable, flexible, and with proven industry experience. Infosys Finacle has proven to be all that and more.

Nikunj Patel, Chief Technology Officer, The Mehsana Urban Co-Op. Bank Ltd

At The Mehsana Urban Co-Op. Bank Ltd., our innovation journey reached a pivotal milestone with the successful implementation of Finacle 10.2.25. This transformation empowered us to deliver faster, reliable, and seamless banking services while elevating customer satisfaction. Infosys Finacle’s robust platform, combined with our vision, has enabled operational excellence, reduced costs, and positioned us to scale rapidly. This initiative reflects our commitment to digital leadership and enriching banking experiences for our customers.

Sony A, Senior General Manager & Chief Information Officer, The South Indian Bank Ltd

Our focus is to build a future-ready digital ecosystem that adapts faster, and delivers better outcomes to all stakeholders. With strategic alliances and upcoming collaborations, we are unlocking next wave of banking where customer journeys begin and end digitally—with trust, speed and simplicity as key enablers. As we continue to move forward, the two-and-a-half-decade old partnership with Infosys will help us drive forward our digital pursuit.

Spokesperson, Ujjivan Small Finance Bank

At Ujjivan, our dedication towards empowering the unserved and underserved segments had started our innovation journey of the bank. Through our collaboration with Infosys Finacle, we have adopted an optimal customer service solution which had created an inclusive, accessible & efficient banking journey while streamlining the SOPs of our Bank.

Also, based on our strategy which drives through ‘Banking on Tomorrow & Innovation without Boundaries’, we are building a sustainable financial future by partnering with Infosys Finacle. With Scale, Capability and deeply rooted values, we aspire to be a best-in-class service provider in the banking industry to uplift every customer we serve currently & in the future.

Tata Venkat Venugopal, Chief General Manager, Union Bank of India

At Union Bank of India, digital transformation is the cornerstone of our mission to deliver innovative, customer- centric banking . Union Bank has spearheaded its journey towards a digital-first future with strategic initiatives focusing on seamless, accessible  and secure banking experience powered by data-analytics framework , AI driven solution , data-driven insights to anticipate customer needs and enhance decision making.

Resilience and Risk Governance underpin our strategy & Employee Excellence is the heartbeat of our transformation, with digital tools and continuous learning, fostering a culture of innovation and agility.

Recognized for technological leadership, Union Bank of India is committed to building a future-ready banking ecosystem. By embracing digital innovation, we enhance customer experiences, strengthen resilience, and set new benchmarks for excellence, ensuring we remain a trusted partner in our customers’ financial journeys.

Michael Chan, Chief Executive Officer,  Zand

Receiving the [Gold/Platinum] Innovation Award is a recognition to Zand's agility and innovative DNA, which have been the driving forces behind many of our successes. We have set new benchmarks in banking by rapidly transforming our core systems. Our commitment to pushing boundaries and embracing AI-powered solutions positions us as a leader in the digital economy, opening up limitless opportunities for our clients.