RBL Bank Asian Banker Financial Technology Awards 2019

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ESG in banking

ESG-conscious banking should create new and future-proof value streams to build a sustainable and resilient business.
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Everest Group PEAK Matrix

A comprehensive solution delivering a full spectrum of wealth products as great experiences. It also improves the productivity of financial advisors and streaml
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Subsidiary of an American Bank in Indonesia

Find out how a leading American bank adapts to a digitalized trade and supply chain finance operations as a part of its larger transformation by leveraging Finacle Trade Finance Solution Suite.
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Recomposing Banking: Leading the Digital Continuum

Report gives you a glimpse of the major areas where recomposing banking will create significant impact and value, Infosys Finacle has put together a report on..
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Core Banking on Cloud: Navigating to the Fast Lane

Take a deep dive into cloud-based core banking and explore the imperatives, opportunities and challenges, and the hallmarks of a robust solution.
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Embracing Payments Composability

A step-by-step guide for maximizing Real Time Payment opportunities by embracing Payments Composability...
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Shaping Banking’s Next: Banking Technology Trends for 2025 and Beyond

The banking industry has been balancing disruption and opportunity for several years now, and the pace of change shows no signs of slowing as we move into 2025 and beyond.
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Virtual Accounts 2.0: Surpass Conventional Cash Management and Unlock Next-Gen Possibilities

Virtual Account Management was a groundbreaking shift in the banking landscape, revolutionising use cases like cash concentration, pooling, centralised treasury management, and in-house banking (POBO, ROBO, COBO)
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Unlocking Hybrid Cloud

As banks push forward with their digital transformation agenda, cloud serves as a pivotal enabler. Each bank, at varying stages of adoption, crafts its unique path, dictated by context, regulations, and risk appetite.
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Banking on Cloud

This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
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Omdia Universe | Cloud-based Core Banking

In the report, Omdia highlights the following key capabilities of leading cloud-based core banking providers:
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Clients Stories

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Emirates NBD

Emirates NBD consolidates its operations on a single version for scalability, agility, and standardization.
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A Global Top 5 Bank

Discover how a global top 5 bank headquartered in the US accelerated payments transformation.
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Union Bank of India

Union Bank of India launches Union Virtual Connect (UVConn) by leveraging WhatsApp to provide customers personalized banking services.
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Infosys Finacle & RBL Bank Win at the Asian Banker Financial Technology Innovation Apac Awards Programme 2019

RBL Bank and Infosys Finacle were awarded Best Self Service Banking Initiative, Application or Programme at The Financial Technology Innovation Awards Programme 2019. RBL Bank implemented Finacle’s Digital Engagement Hub and Finacle Online Banking to transform the digital banking experience for its customers across channels, devices and touchpoints. The awards ceremony was held in conjunction with The Future of Finance Summit at the Shangri-La, Bangkok.

RBL Bank Undertook a Digital Transformation With API Driven Design for Partner Ecosystem
RBL Bank undertook a transformation program to revamp the online banking experience for its customers. This included launch of new online banking system and Finacle Digital Engagement Hub to improve customer experience across channels. The online banking system is implemented as a unified platform across retail, corporate and SME customers. The digital transformation included bank’s journey towards open banking framework and application programming interface (API) repository with hundreds of open API to build new apps and services facilitating the bank to foster new partnerships with ease towards building an ecosystem of services.

The System Facilitated the Bank to Reduce the Effort Required in Rolling out New Products by 50%
The efforts in rolling out products to the market was reduced by 50% after this system was implemented and over 20 new products and services are added by the bank on digital channels. Over 70% of the processes were automated bringing in efficiency in operations of the bank. Over 25% of the total fixed deposits for the bank are now booked through digital channels.

Time to Onboard Customers Dropped by 80% and Digital Banking Monthly Transactions Increased by 96%
The bank launched new features like biometrics based self-service on-boarding and instant credit facility. The system facilitated the bank to reduce the time required to on-board a customer by 80%. The bank achieved a notable growth of 75% in the total number of customers using digital channels as well a jump in overall volume of digital transactions. The number of login per month in online banking jumped by 48% in the number of monthly transactions indicating strong customer adoption.