RBL Bank Asian Banker Financial Technology Awards 2019

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Quantum Computing: As the Future Awaits, The Strides Are Definitive

Quantum computing is no longer confined to theory or the edges of experimental science - it is rapidly advancing toward practical impact.
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IDC MarketScape: Worldwide Integrated Bank Payment

Finacle Payments is an enterprise payments services system that manages end-to-end payments across instrument types, payment schemes, transaction types, custome
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Supply Chain Finance

Today, as businesses seek to make their ecosystems more resilient, Supply Chain Finance (SCF) has emerged as a powerful lever for banks and financial institutions to support clients, while unlocking new revenue streams.
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The Future of Core Banking: Business and Technology Evolution

Our point of view paper, “The Future of Core Banking: Business and Technology Evolution”, serves as a candid and forward-looking benchmark of your institution’s readiness—and a strategic playbook for core modernization.
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Forrester Wave Digital Banking, Q4 2024

Finacle is best suited for large retail, SMB, and corporate banks who seek a modern, comprehensive, innovative platform with superior support.
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Driving Comprehensive Revenue Management

Discover why revenue management must evolve into a comprehensive, strategic capability. Decode a blueprint to overcome challenges and unlock sustainable monetization.
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Insights

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Shaping Banking’s Next: Banking Technology Trends for 2025 and Beyond

The banking industry has been balancing disruption and opportunity for several years now, and the pace of change shows no signs of slowing as we move into 2025 and beyond.
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Virtual Accounts 2.0: Surpass Conventional Cash Management and Unlock Next-Gen Possibilities

Virtual Account Management was a groundbreaking shift in the banking landscape, revolutionising use cases like cash concentration, pooling, centralised treasury management, and in-house banking (POBO, ROBO, COBO)
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Unlocking Hybrid Cloud

As banks push forward with their digital transformation agenda, cloud serves as a pivotal enabler. Each bank, at varying stages of adoption, crafts its unique path, dictated by context, regulations, and risk appetite.
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Banking on Cloud

This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
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Omdia Universe | Cloud-based Core Banking

In the report, Omdia highlights the following key capabilities of leading cloud-based core banking providers:
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Clients Stories

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Emirates NBD

Emirates NBD consolidates its operations on a single version for scalability, agility, and standardization.
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A Global Top 5 Bank

Discover how a global top 5 bank headquartered in the US accelerated payments transformation.
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Union Bank of India

Union Bank of India launches Union Virtual Connect (UVConn) by leveraging WhatsApp to provide customers personalized banking services.
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Infosys Finacle & RBL Bank Win at the Asian Banker Financial Technology Innovation Apac Awards Programme 2019

RBL Bank and Infosys Finacle were awarded Best Self Service Banking Initiative, Application or Programme at The Financial Technology Innovation Awards Programme 2019. RBL Bank implemented Finacle’s Digital Engagement Hub and Finacle Online Banking to transform the digital banking experience for its customers across channels, devices and touchpoints. The awards ceremony was held in conjunction with The Future of Finance Summit at the Shangri-La, Bangkok.

RBL Bank Undertook a Digital Transformation With API Driven Design for Partner Ecosystem
RBL Bank undertook a transformation program to revamp the online banking experience for its customers. This included launch of new online banking system and Finacle Digital Engagement Hub to improve customer experience across channels. The online banking system is implemented as a unified platform across retail, corporate and SME customers. The digital transformation included bank’s journey towards open banking framework and application programming interface (API) repository with hundreds of open API to build new apps and services facilitating the bank to foster new partnerships with ease towards building an ecosystem of services.

The System Facilitated the Bank to Reduce the Effort Required in Rolling out New Products by 50%
The efforts in rolling out products to the market was reduced by 50% after this system was implemented and over 20 new products and services are added by the bank on digital channels. Over 70% of the processes were automated bringing in efficiency in operations of the bank. Over 25% of the total fixed deposits for the bank are now booked through digital channels.

Time to Onboard Customers Dropped by 80% and Digital Banking Monthly Transactions Increased by 96%
The bank launched new features like biometrics based self-service on-boarding and instant credit facility. The system facilitated the bank to reduce the time required to on-board a customer by 80%. The bank achieved a notable growth of 75% in the total number of customers using digital channels as well a jump in overall volume of digital transactions. The number of login per month in online banking jumped by 48% in the number of monthly transactions indicating strong customer adoption.