Finacle is a global company with multi-country expertise, capability and reach
BRANCHES
COUNTRIES
OVER A BILLION PEOPLE
BILLION ACCOUNTS
Introduction
Customer Experience Will Drive Growth in New Age Banking
A holistic approach to driving superior engagements will include aligning people, process, and technology to drive customer-centric engagements across a broad range of traditional, contemporary, and emerging channels.
When done right, each interaction will improve the financial well-being of the customer by empowering them to save, borrow, pay, insure and invest better.
Industry Recognition
Market Benchmarking
Industry Recognition
Market Benchmarking
Industry Recognition
Market Benchmarking
Onboard Better
First Impressions are Important
Finacle solutions enable banks to seamlessly onboard their customers, extending the comfort and convenience in terms of pace, channel, and device of choice
Tools for product simulation, comparison & selection
Truly digital onboarding enabled by OCR, application pre-fill and digital KYC
Biometrics enablement for safe and secure account access
Automated decisioning and instant account opening
Converse Better
Drive Personalized Engagements at Population Scale
Finacle solutions help banks craft contextual and personalized interactions all along the customer relationship lifecycle – from customer acquisition through servicing & upselling.
Learn deeply from all unique customer attributes, across touchpoints for true-KYC
Analyse data and transactions to derive personalized insights
Nudge branch staff & customers to manage finances smartly
Serve Better
Ensure Meaningful Empowerment
Finacle solutions ensure a comprehensive range of consistent and personalized banking experiences are delivered at speed and across digital and physical channels.
Available anytime, anywhere to meet customer’s needs
Seamless transition between self-service and assisted service
Access to a comprehensive range of products and services
Seamless and contextual experiences at speed
Sell Better
Help Customers Discover Products and Offers
Finacle solutions helps banks in leveraging the customer understanding to send relevant offers and product recommendations at the right time and over the right channel.
Target customers better with insights through customer data platform
Personalise products and services for unique experiences
Enable omnichannel offer consumption
Let’s Discuss
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Press Release
Bank of Sydney Subscribes to Infosys Finacle Digital Banking Suite on AWS Cloud
