About the Transformation
Manual, fragmented loan origination was slowing growth and increasing compliance risks for one of Nigeria’s leading banks. With 70% of applications managed through offline workflows, approvals were delayed, visibility was limited, and customer experience suffered. To overcome these challenges, the bank adopted Finacle Retail Loan Origination Solution, enabling end-to-end automation, real-time reporting, and multi-country support. Within three months of going live, over 1,600 loans were processed across multiple geographies, marking a significant leap in efficiency and customer satisfaction. Discover how this transformation is redefining lending in Africa.
The Future of Core Banking: Business and Technology Evolution
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