About the Event

How to Build Resiliency Against Credit Losses

Intelligent Strategies for Debt Collection in the New Normal

What is this webinar about?

With the ongoing crisis affecting delinquency rates, banks and financial institutions cannot rely on conventional methods to improve collections without affecting customer experience. Can banks make existing debt collection processes more intelligent with AI?

This webinar will discuss how collections teams can be empowered with AI enabled risk segmentation, early prediction of delinquent accounts; and suggested treatment plans based on risk segment, which helps them improve efficiency and customer experience.

Join us to learn:

• What is the impact of COVID-19 on lending and delinquency rates?
• Can banks deal with the changed reality with traditional methods?
• How can banks and financial institutions ensure good customer experience while improving collections?
• How can banks prepare for the post moratorium period?