About the Event

Roundtable | Scaling Digital: Driving API Powered Business Models

The pandemic is the biggest stress test in decades for the global banking system. Australian Credit unions and mutuals need to fundamentally rethink their business models to overcome this challenge. When the future is unpredictable, the value of a bank’s multiyear strategic plans diminishes dramatically. When one combines this with the fact that technology is at the heart of building competitive advantage, a bank’s API business strategy enables reimagination of business models, processes, and customer experience.

This roundtable will bring together business and technology leaders from the ANZ credit union and mutuals community to share their experiences on how they are driving API-powered business models, and ecosystem-driven approaches to deliver greater value to their members.

Speakers:

• Basil Butler, CX Product Owner, Macquarie
• Andrew Bell, Head of Technology, ME Bank
• Simon Burt, Head of Transformation, Newcastle Permanent Building Society
• Richard Claydon, Head of Transformation, Heritage Bank
• Edith Vilhem, Head of Digital & Banking Development Services, Teachers Mutual Bank
• Rob Kimber, Head of Projects, Bank Australia
• Tonina Iannicelli, Senior Manager, Digital Customer Experience, Beyond Bank Australia
• Rebecca Stephens, Chief Transformation Officer, Auswide
• Anthony Chu, Head of Business Services, Defence Bank
• Donna Kille, Head of Operations, Hume Bank
• Theo Albers, Head of Business-  ANZ, Infosys Finacle