About Finacle Conclave 2025
 29 - 30 October | Athens, Greece
The theme for Finacle Conclave 2025 - Next-Gen Now: Reimagine. Recompose. Realize. - is reflective of both, the urgency, and the opportunity of this moment. The need of the hour is to - Reimagine your bank’s role in an AI-led, platform-driven economy; Recompose your business and technology architecture with AI, Cloud, and APIs to build intelligent, agile, and resilient digital platforms; and Realize enterprise-wide outcomes in customer engagement, operational excellence, and innovation-led growth.
Join the conversation at Finacle Conclave 2025 to explore how your bank can adapt to the unprecedented shifts in technology, business models, customer asks, risks and opportunities, to remain relevant and thrive in a dynamic marketspace. Expect to hear from industry peers and leading subject matter experts from across the world for actionable insights and best practices from their transformation and innovation journeys, to confidently navigate your bank’s next.
This year, Finacle Conclave will take place in Athens, Greece, nestled on the balmy Aegean coastline. From its heritage as an ancient center of cultural and political progressiveness, to becoming a bustling modern commercial metropolis, Athens represents the essence of building on legacy and shaping the next. Join the conversations and immersive networking and engagement experiences, for a memorable conference at the Grand Resort Lagonissi, Athens’ most exclusive resort.
Welcome to Finacle Conclave 2025!
Sajit Vijayakumar, Chief Executive Officer at Infosys Finacle, will share his perspective on the future of banking and the theme of the event: Next-Gen Now – Reimagine. Recompose. Realize.
In this keynote, Sajit will explore how banks can harness Finacle’s composable platform, agentic AI-powered digital capabilities, and open ecosystems to reimagine how they create, deliver, and realize value. The session will also spotlight how leading banks are collaborating with Finacle to build intelligent, agile, and resilient digital foundations, driving measurable impact in customer engagement, operational excellence, and innovation-led growth.
Join us for this inspiring session on digital leadership and the future of banking.
The future of banking belongs to institutions that combine visionary leadership with next-gen technology to deliver resilience, innovation, and trust. In this keynote fireside chat, Pavlos Mylonas, CEO of the National Bank of Greece in conversation with Sudhir Babu, Global Head of Delivery for Infosys Finacle, will share his perspective on steering a major bank through a large-scale transformation. The chat will focus on what it take to balance digital modernization, enable operational excellence, and ensure sustainable growth, including -
Set against the backdrop of Athens - where ancient wisdom meets modern change - this keynote will set the tone for not just adapting to the future of banking but shaping it.
In today’s platform-driven, AI-led economy, size alone is no longer a guarantee of relevance. Yet, some of the world’s largest banks are proving that scale, when paired with strategic reinvention, can be a powerful catalyst for sustained leadership.
This session brings together visionary CXOs from leading financial institutions who are actively reimagining their roles in the digital ecosystem not as incumbents defending legacy, but as pioneers shaping the future. Explore how these banks are recomposing their business and technology architectures to build intelligent, agile, and resilient platforms. Learn how they are realizing enterprise-wide outcomes from elevating customer engagement and operational excellence to driving innovation-led growth.
Join this conversation to uncover how dominant players are embracing the urgency and opportunity of this moment to challenge the status quo, lead across industry waves, and define what “Next-Gen Now” truly looks like at scale.
Step into the future of banking. Discover how leading banks are transforming banking with unmatched performance, energy efficiency, resilience, built-in security and AI acceleration. Reimagine how AI compute and in-transaction intelligence can power differentiated client experience and cost savings. Hear a client success story that brings these possibilities to life – showcasing how innovation, agility, and operational excellence are being achieved today while positioning you for the future.
From embedded finance to GenAI-powered design, banking experiences for digital customers are being radically redefined. Customers expect personalized, real-time, and seamless journeys -across owned and third-party channels, apps, and ecosystems.
This session explores how banks are shifting their focus from channel-centric thinking to omnichannel orchestration, from static interfaces to adaptive, GenAI-driven UX, and from competition to co-creation with partners.
Join this session to know how leading institutions are combining data, predictive intelligence, and design innovation to deliver autonomous, hyper-personalized banking at scale—turning experience into a true differentiator and unlocking new value.
Deposits remain the foundation of banking, but the methods to attract and retain them are rapidly evolving. Banks are modernizing legacy platforms to create unified, scalable foundations that enable agility, compliance, and faster time to market. This transformation is redefining how institutions operate simplifying landscapes, improving resilience, and unlocking operational efficiency.
As the industry shifts to ecosystem-driven models and faces growing competition from fintechs and alternative providers, this session brings together leaders to explore strategies that can strengthen deposit propositions and ensure they remain a dependable driver of growth in a changing financial landscape.
Wealth management is at an inflection point. As digital-native affluent segments grow and generational wealth shifts, clients seek more than just returns - they expect contextual, personalized, and accessible experiences.
This session explores how banks can rethink wealth management as a unified, always-on, insight-led, and tech-enabled journey. From embedded advisory and AI-driven personalization to hybrid service models, discover how banks can modernize client engagement, scale tailored offerings, and unlock new value.
Join us to discover how universal banks can evolve a holistic front-to-back strategy - to attract and retain affluent clients and drive sustainable, long-term growth in a competitive landscape.
Banking success in the digital era demands agility, openness, and resilience. This session explores how Finacle’s cloud-native, microservices-based, and API-first architecture empowers banks to reimagine operations and rapidly innovate. Discover how composable design, event-driven frameworks, DevOps, and AI-infused capabilities enable financial institutions to launch faster, integrate seamlessly, and scale smarter in a future-ready ecosystem.
This session will unpack how banks can reimagine their application strategy, recompose services through open APIs and microservices, and realize a future-ready digital platform to stay competitive in the next-gen digital era.
This session will explore market insights on core banking transformations, highlighting the importance of innovative solutions and systems integration services in achieving success. The discussion will include valuable insights drawn from a recent case study of a leading Canadian bank that successfully implemented Finacle and a modern ecosystem, along with key lessons learned.
Discover how new computer chip technology is revolutionizing banking security and system reliability. As cyber threats grow more sophisticated and customers demand faster transactions, banks need smarter hardware solutions. Learn how cutting-edge silicon technology can strengthen your bank's security, improve customer experience, and prepare your infrastructure for the future of digital banking.
As digital banking evolves, hybrid cloud is becoming the cornerstone of agility, resilience, and innovation. This session explores how financial institutions can leverage Nutanix platform to modernize, accelerate transformation, and deliver differentiated customer experiences—building a secure and scalable foundation for the future of banking.
Customer engagement in banking is no longer about touchpoints—it’s about trust points. As digital and physical experiences converge, leading banks are moving beyond traditional channels and transactions to create meaningful, real-time conversations across the customer journey.
This session will explore how banks are:
Join us to discover why the future of engagement lies in listening better, responding faster, and connecting deeper—one conversation at a time.
Lending is no longer just a product - it’s a platform for innovation. As customer expectations evolve and competitive pressure mounts, banks are rethinking credit delivery from the ground up. The leaders aren’t just digitizing—they’re reinventing.
This session explores how banks are embracing the next wave of lending innovation by blending technology, data, design, and partnerships to unlock value at every stage. From embedded journeys and marketplace lending to segment-based models and credit-as-a-service, discover how institutions are transforming both the borrower’s experience and the business model.
Discover how banks are accelerating product launches, enabling smarter decisions, and unlocking scalable value—powered by strategic levers and tangible actions for the next era of lending.
Artificial Intelligence is the foundation for the next era of banking. With the Finacle Data and AI Suite, banks can harness an integrated continuum of capabilities, from data engineering and governance to advanced machine learning, generative AI, and embedded real-time insights across channels and operations.
The Finacle Data and AI Suite empowers banks with a trusted data foundation, end-to-end AI lifecycle management, and ready-to-use, domain-trained AI models. Its embedded intelligence across customer and user journeys helps drive hyper-personalized experiences, operational excellence, and improved decision-making. Built for responsible and scalable AI adoption, the suite equips banks to move from experimentation to enterprise-wide value realization.
Join this session to discover how your bank can accelerate its AI goals and unlock new levels of intelligence, innovation, and growth with Finacle.
In an era where banking services are becoming hyper-personalized and ecosystem-driven, traditional pricing and billing models need a radical rethink. The Finacle Revenue Management Hub is designed to help banks innovate and monetize with agility - enabling dynamic fee pricing, flexible billing, and automated collections across retail, SME, corporate, and private banking.
The session will highlight how Finacle’s cloud-native hub enables banks to:
Join us to explore how banks are turning pricing, billing, and collections into strategic growth levers and learn how the Finacle Revenue Management Hub supports this transformation.
An overview of Power11, highlighting new features and enhancements designed to help banks operate with greater speed, reliability, and security.
Join this session to discover how Infosys Aster—our AI-amplified marketing suite—and the Finacle Digital Banking Suite are transforming how banks leverage operational and marketing data together. Learn how this unified approach enables banks to deliver hyper-personalized customer experiences, optimize marketing efficiency, and drive measurable business growth by connecting real-time operational intelligence with AI-powered marketing.
This session is a must-attend for banking leaders, marketers, and technologists who want to break down silos and turn customer activity patterns into actionable insights. Walk away with actionable insights to drive growth from every transaction and engagement from every interaction.
In today's digital landscape, aligning business and IT strategies is crucial for success - this is especially true in financial services where customer expectations and competitive threats can be constrained by regulatory considerations and operational resilience plans. In order to progress in such a challenging environment, the need for true partnership is key. This session will review how Finacle and Red Hat work together with a customer first, partner always mindset to provide a roadmap for innovation.
The payments landscape is undergoing unprecedented change with CBPR+, real-time payments schemes, cross-border innovations like Mastercard Move, and the growing need for seamless orchestration across networks. The Finacle Payments Suite and Message Hub are purpose-built to help banks thrive in this new era, offering microservices-based composable platform and ISO 20022-native capabilities for domestic and cross-border payments.
In this session, experts will explore how banks can:
Join this session to discover how banks can create a competitive payments edge by embracing borderless, always-on, and innovation-driven payment ecosystems.
The rapid rise of stablecoins and digital assets is redefining value exchange, liquidity management, and cross-border payments. Banks are uniquely positioned to prime this transformation by integrating digital assets with traditional banking rails to deliver trust, compliance, and innovation.
This session will explore how banks can:
Join this session to uncover practical pathways for embracing digital assets while safeguarding resilience and customer trust.
The economic rules of the past are being rewritten. Competitive advantage is shifting from scale and infrastructure to intelligence and adaptability. AI is emerging as the new engine of leverage—reshaping not only how firms create value, but how individuals participate, contribute, and lead within these systems.
In this keynote, Sangeet Paul Choudary—author of multiple bestselling books including Reshuffle and Platform Revolution—decodes how AI and platformization are transforming every value chain, including banking, redefining both work and competitive advantage. He will show how both individuals and institutions can harness AI to recompose workflows, reorient around intelligence, and unlock new forms of leadership in a reshuffled digital economy.
As technology reshapes financial services, what are the priorities for banks looking at the future? Dennis Gada, EVP and Global Head of Banking & Financial Services at Infosys speaks with Daniel Frumkin, Chief Executive Officer at Metro Bank UK, for a candid perspective on the key trends shaping banking, the impact of AI on banking and how it is transforming customer service and future strategy. They will also reflect on Metro Bank’s collaboration with Infosys and how that is enabling a new phase of innovation, operational agility, and customer experience.
From reimagining customer experience to recomposing business models, Greek banks are showcasing how traditional institutions can reinvent at scale. In this session some of the most high profile CXOs from Greece’s leading banks will share their insights on :
Positioned for a global audience, this session highlights how Greek banking leadership is transforming resilience into reinvention - delivering strategies every bank can apply to stay ahead in a fast-changing financial world.
Corporate banking is at a turning point, driven by the convergence of real-time payments, AI-powered decisioning, digital ecosystems, and embedded finance. Transaction banking, corporate lending, and cash management are no longer stand-alone services but orchestrated experiences that deliver speed, transparency, and control to corporate clients.
In this panel, senior leaders from global banks will explore how corporate banking is being reimagined for the digital-first enterprise, recomposed through open APIs, data-driven credit models, and cloud-native platforms, and realized with intelligent cash, liquidity, and payment solutions.
The session will aim to uncover actionable strategies and success stories that equip banks to win in an increasingly dynamic corporate banking landscape.
Banking is being redefined by cloud-native design, SaaS delivery models, and composable architectures that deliver the agility of next-gen technology without compromising on proven functionality. Progressive modernization approaches are enabling banks to evolve their core while ensuring resilience, compliance, and customer-centric innovation.
This session will explore:
Join this session to uncover how next-gen platform strategies are shaping the future of high-performance, customer-focused banking.
The age of invisible banking is here to stay - where financial services are embedded seamlessly into customer apps, enterprise platforms, and vertical SaaS products. As the ecosystem matures, the focus shifts from rapid experimentation to building scalable, compliant, and revenue-driven solutions.
This session explores how leading banks are evolving their capabilities - from API orchestration and consented data flows to monetization analytics and partner lifecycle management. Gain insights into composable architectures, ecosystem-led go-to-market models, and actionable strategies to turn BaaS and Embedded Finance from a promising concept into engines of sustainable growth.
Artificial intelligence is increasingly integral across all facets of banking, including decision-making, customer interaction, risk management, and fraud prevention. The industry aspires to progress from AI-assisted workflows to fully autonomous systems, where self-learning technologies oversee substantial operational domains. This session will examine strategies for financial institutions to advance from adopting AI tools to leveraging comprehensive AI-native architectures. Industry experts will analyze the growing maturity of data platforms, predictive AI, generative AI, and agentic AI in developing more intelligent and responsive banking environments.
Additionally, the discussion will cover challenges related to AI bias, explainability, and responsible governance. As the industry moves toward self-learning systems, AI copilots, and embedded intelligence, this session will offer a strategic roadmap for banks and fintech companies striving to excel in the AI-driven future of financial services.
This panel brings together leaders from winners of Qorus – Infosys Finacle Global Banking Innovation Awards Program. Hear firsthand how award-winning banks are reimagining products, services, and business models to drive competitive advantage in an AI-led, platform economy. The discussion will unpack the strategic intent, execution rigor, and measurable impact of these transformative initiatives, across customer engagement, digital operations, and ecosystem plays. Gain actionable insights on scaling innovation with agility, navigating regulatory complexity, and fostering a culture that champions continuous reinvention. Be inspired to challenge conventions and redefine what’s possible for your institution.
In this guest keynote, a distinguished personality from outside the banking industry will share observations and reflections drawn from their field offering fresh perspectives to reimagine banking’s future. Expect thought-provoking insights on innovation, adaptability, and leadership in the face of disruption. This session will help banking leaders rethink traditional paradigms, adopt breakthrough approaches, and discover cross-industry strategies that can unlock new value in an AI-led, platform-driven economy.
Discover the Bold: Qorus–Infosys Finacle Banking Innovation Awards 2025
Discover the most audacious and game-changing innovations transforming banking globally. With a 12-year legacy, this is the industry’s most authentic innovation awards, judged by 60+ senior banking leaders and 50 K+ voters. Attend this award program to witness inspiring success stories, experience exclusive innovation snippets, and spark your next big idea. Along with being a celebration, this is a catalyst for your next leap in shaping your future of banking innovation.
Event Partners
 
1. What is the venue of Finacle Conclave 2025? 
The venue is the Grand Resort Lagonissi in Athens, Greece.
2. When do I need to arrive? 
 Please plan to arrive on Oct 28, 2025. Check-in at the hotel starts at 1430. We recommend you arrive at the conference hotel in the morning of Oct 28 and take advantage of complimentary local tour. 
3. What is the dress code for the conference and the dinners? 
 The dress code for the conference is business casuals. For the networking dinners, it is recommended that you dress down with casual comfortable clothes and footwear. 
1. Which airport should I fly into? 
 We recommend you fly into Athens International Airport (ATH).  
2. What is the travel time from the airport to the hotel? 
 The approximate travel time with favorable traffic conditions, is less than 30 minutes. 
3. Will there be airport pick up and drop service to and from the hotel? 
 Yes. You will need to opt for this in advance on the event app and provide your flight details. The link to the event app will be made available after your delegate registration is confirmed.
4. Visa Application Process:
 Delegates will require to submit the formal conference invite email, delegate registration confirmation email from Finacle Conclave and confirmed room booking in the conference hotel while applying for a Visa from the Greek authorities.
1. Does Infosys Finacle cover accommodation and meals for attendees during the conference?
2. What is the process of booking my accommodation at the hotel? 
 Once you submit your delegate registration online and it is confirmed, you will receive an email with a special hotel room booking link, to book your room directly at the discounted rates.  
3. What is the hotel policy for check-in and check-out time? 
 The hotel standard check-in time is 1500 hrs and the check-out time is 1200 hrs local time 
4. What is the room Cancellation Policy? 
 Being substantially discounted rooms, for any cancellations after September 25, 2025, a 100% cancellation fee will be charged. 
5. Can I extend my stay at the hotel? What are the rates? 
 You may choose to arrive early at the hotel by making a personal booking. Finacle Conclave delegates can avail special rates @ Euros 355 per night all inclusive with breakfast for up to 3 nights before the conference dates.  (Rooms are limited in number and subject to availability). 
6. Can I stay at an alternate hotel? 
 Yes, attendees can stay at any hotel of their choice. However, with the conference being hosted at the Grand Resort Lagoonissi, delegates are encouraged to book in the same hotel, to take advantage of the curated experience and networking opportunities. 
1. Why do I need to download the Finacle Conclave Event App? 
 The Finacle Conclave Event App will help you check in to the conference easily and quickly.
2. Where can I download then Event App? 
 The Event App will be available on both the Google App store and Apple Play store from Aug 20, 2025. You will need to first register and receive confirmation as a delegate, to receive the log in to the Event App. 
Proudly Carbon Neutral
We are delighted that Finacle Conclave 2025 will continue to be a fully carbon neutral conference, with the carbon footprint of all delegates travel, stay and participation in the conference, planned to be effectively zero.
#1 The total emissions for the event will be meticulously calculated as per global standards. This includes air travel, hotel stay, food, commutes, energy usage, materials, fuel and much more.
#2 All avoidable emissions will be offset using sustainable methods and materials, including recycled, biodegradable and recyclable materials, largely local sourcing, cleaner energy, waste reduction etc.
#3 Any unavoidable emissions will be offset using carbon credits accrued from Infosys owned, internationally certified Gold Standard carbon offset projects.
Registrations for Finacle Conclave 2025 are now closed. Please drop a mail to Finacle.Conclave@infosys.com for further assistance.
Past Finacle Conclave Venues
 
                  
                  
                
                  
                  
                
                  
                  
                
                  
                  
               