About the Event
Finacle Forum 2026 - India
Date: February 25 - 26, 2026
Venue: Infosys Campus, Pune
Finacle Forum 2026 – India is an invite-only, two-day residential program designed exclusively for leaders from IT Support teams of banks leveraging Finacle. The platform offers a unique opportunity for like-minded professionals to connect, collaborate, and exchange best practices — all with a shared purpose of ‘Inspiring better banking through technology’, the theme of the event. Across two immersive days, participants will gain access to the latest banking trends, global technology insights, and peer-led discussions — empowering them to better leverage Finacle applications and create a stronger feedback loop to optimize banking technology operations.
Let’s build a smarter, stronger, and more connected Finacle user community — and shape the future of banking in India together. Be a part of Finacle Forum 2026 – India.
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- Sridevi Singh, Support Lead - Core Banking, Infosys Finacle
- KR Venkataraman, Global Head – Product Design, Infosys Finacle
What lies ahead for banks in India, and how can technology become a catalyst for better banking outcomes? This keynote explores emerging technology trends shaping Indian banking, Finacle’s growing business momentum, and its expanding global footprint. Learn how Finacle’s composable architecture enables faster creation of new products and services while strengthening operational resilience at scale. The session also highlights practical approaches to advancing digital modernization and optimizing daily operations using AI, APIs, and event-driven architecture.
- Kunal Karkhanis, SVP – IT, Axis Bank
- Sudarshan Krishnan, Principal Consultant - Support, Infosys Finacle
Hear first-hand perspectives from banking technology leaders on what it truly takes to run resilient, secure, and high-performing IT operations. This session brings together real-world experiences, lessons learned, and proven practices from the frontline of support. Walk away with practical insights that can help your teams raise operational maturity and consistently deliver support excellence.
- Purna Chander Rao, Head - Global Support, Infosys Finacle
- Riny Malik, Support Lead, Infosys Finacle
- Sunitha KLNJ, Maintenance Lead, Infosys Finacle
What does resilience look like when systems operate on autopilot? This session explores best practices for optimizing system performance, streamlining issue resolution, and managing day-to-day operations effectively. Learn how disciplined processes, proactive monitoring, and operational rigor can help transform IT support teams into consistently high-performing units.
- Sandhya Nair, Senior Principal - Experience Design, Infosys Finacle
Discover the redesigned Finacle Support Center—a unified, modern platform for service requests, knowledge access, and AI-assisted troubleshooting. This session walks through the new interface, smarter workflows, and integrated tools designed to simplify interactions, accelerate resolutions, and elevate the overall support experience for bank IT teams.
- Radha Krishna Surapaneni, Director, Power Systems Software Development, IBM
- Kishor Yashwantrao, Deputy Manager, NKGSB Co-Op Bank Ltd.
- Thiagarajan Ramanathan, Global Head - Technical Consulting, Infosys Finacle
- Abhijit Kakade, Support Lead – Connect24, Infosys Finacle
With system performance now a business-critical differentiator, how prepared is your bank to stay ahead? This session explores how targeted performance consulting helps unlock scalable performance across core banking, database, and middleware layers. Learn how systemic bottlenecks are identified and addressed to deliver faster transaction processing, improved response times, and platform stability under peak and stress conditions.
- Srinivasa Rao Emani, Principal Consultant, Infosys Finacle
- Saravanan A P, Senior Data Scientist, Infosys Finacle
See how AI is actively transforming banking support operations—from predictive insights and faster issue resolution to improved user experiences. This session highlights practical applications of AI that reduce downtime, improve accuracy, and drive measurable gains in operational efficiency.
- Ankit Shukla, AGM (IT), Punjab National Bank
- Anshul Jain, Group Project Manager, Infosys Finacle
Get introduced to one of Finacle’s latest offerings—the Finacle Developer Cloud. This low-code/no-code platform enables IT teams to rapidly build, modify, and deploy solutions, helping banks improve agility, accelerate innovation, and respond faster to evolving business needs.
- KR Venkataraman, Global Head – Product Design, Infosys Finacle
- Purna Chander Rao, Global Head – Support, Infosys Finacle
- Moderator: Abhijit Kakade, Support Lead – Connect24, Infosys Finacle
An interactive Q&A session to get your questions addressed - The discussion will address real-world challenges — from performance optimization and integration complexities to configuration and roadmap-related topics — with practical guidance to help you operate more efficiently and strengthen end-to-end banking resilience.
- Ajit Sawant, Head of Business - South Asia, Infosys Finacle
Infosys Finacle Speakers
Accommodation
We are delighted to offer complimentary accommodation at the picturesque Infosys Pune Campus for the duration of the conference, on a single-occupancy basis.
Room reservations will be arranged for all registered delegates, with check-in available from 08:00 AM on 25 February and check-out by 8:00 PM on 26 February.
Please note that smoking and liquor are strictly prohibited within the Infosys campus. Breakfast, lunch, dinner and beverages for the duration of the conference are covered by Infosys Finacle. Personal incidentals, if any, will be charged to the delegate. A 24x7 ECC Helpdesk will be available throughout your stay for any assistance you may need.
Travel
We look forward to welcoming you to the Infosys Pune Campus, located at: Plot No. 24/3, Village Maan, Rajiv Gandhi Infotech Park, Phase II, Taluka Mulshi, Pune, Maharashtra – 411057. View on Google Maps
Participants are requested to make their own travel arrangements to and from the venue. Parking is available for delegates bringing their own vehicles at MLPL1, with overnight parking permitted. Chauffeur driven vehicles and chauffeur accommodation are not supported.
For ease of entry, please use the following access points:
- Gate 4: For attendees self-driving and requiring car parking
- Gate 2: For all other attendees
