Finacle Forum 2026

About Us

Featured Content

Quantum Computing: As the Future Awaits, The Strides Are Definitive

Quantum computing is no longer confined to theory or the edges of experimental science - it is rapidly advancing toward practical impact.
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IDC MarketScape: Worldwide Integrated Bank Payment

Finacle Payments is an enterprise payments services system that manages end-to-end payments across instrument types, payment schemes, transaction types, custome
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Supply Chain Finance

Today, as businesses seek to make their ecosystems more resilient, Supply Chain Finance (SCF) has emerged as a powerful lever for banks and financial institutions to support clients, while unlocking new revenue streams.
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Solution

Spotlight

App Center

App Center

Better Banking

Featured Content

The Future of Core Banking: Business and Technology Evolution

Our point of view paper, “The Future of Core Banking: Business and Technology Evolution”, serves as a candid and forward-looking benchmark of your institution’s readiness—and a strategic playbook for core modernization.
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Forrester Wave Digital Banking, Q4 2024

Finacle is best suited for large retail, SMB, and corporate banks who seek a modern, comprehensive, innovative platform with superior support.
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Driving Comprehensive Revenue Management

Discover why revenue management must evolve into a comprehensive, strategic capability. Decode a blueprint to overcome challenges and unlock sustainable monetization.
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Insights

Featured Content

Shaping Banking’s Next: Banking Technology Trends for 2025 and Beyond

The banking industry has been balancing disruption and opportunity for several years now, and the pace of change shows no signs of slowing as we move into 2025 and beyond.
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Virtual Accounts 2.0: Surpass Conventional Cash Management and Unlock Next-Gen Possibilities

Virtual Account Management was a groundbreaking shift in the banking landscape, revolutionising use cases like cash concentration, pooling, centralised treasury management, and in-house banking (POBO, ROBO, COBO)
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Unlocking Hybrid Cloud

As banks push forward with their digital transformation agenda, cloud serves as a pivotal enabler. Each bank, at varying stages of adoption, crafts its unique path, dictated by context, regulations, and risk appetite.
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Featured Content

Banking on Cloud

This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
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Omdia Universe | Cloud-based Core Banking

In the report, Omdia highlights the following key capabilities of leading cloud-based core banking providers:
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Clients Stories

Featured Content

Emirates NBD

Emirates NBD consolidates its operations on a single version for scalability, agility, and standardization.
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A Global Top 5 Bank

Discover how a global top 5 bank headquartered in the US accelerated payments transformation.
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Union Bank of India

Union Bank of India launches Union Virtual Connect (UVConn) by leveraging WhatsApp to provide customers personalized banking services.
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About the Event

Finacle Forum 2026 - India

Date: January 20 - 21, 2026
Time: 08:00 – 20:00
Venue: Infosys Campus, Pune

Finacle Forum is designed to equip bank users of the Finacle solution suite with the latest technology insights, hands-on learning, and peer-led knowledge sharing, to better support, manage, and optimize Finacle applications. Finacle Forum is also an opportunity to recognize the vital role bank users play in driving innovations and enabling a harmonious feedback loop to strengthen system resilience and performance.

Finacle Forum 2026 – India is an opportunity for banks in India using Finacle solution suite to meet, engage and exchange learnings and best practices. It is a platform for Finacle users across business, operations, technology, IT security, data & analytics, and customer experience functions in the bank to connect with peers, product specialists, and ecosystem experts. Together, they explore innovative ways to deliver better banking experiences for customers. Finacle Forum 2026 – India will see in attendance the leadership and the broader team of Finacle Support function to facilitate hands-on learning and peer-led knowledge sharing.

Join the conversations to build a smarter, stronger, and connected Finacle user community to shape the future of banking, together.

08:00 to 12:00

Arrivals & Check-in

10:00 to 12:00

Pre-booked Private Meetings

11:00 to 12:00

Campus tour

12:00 to 14:00

Lunch

14:00 to 14:05

Event Opening

14:10 to 14:25

Welcome Note

Start the day with an inspiring note from Finacle Support leadership. Hear about recent milestones, key updates, and the shared vision that will guide us as we learn, collaborate, and grow together through the conference.

14:30 to 14:50

Inside Finacle Support: Programs and Initiatives

Overview of key Finacle Support programs including newsletters, webinars, and the Finacle Support Center. Learn how these initiatives are designed to keep you informed, build your expertise, and help you get the most out of Finacle.

14:55 to 15:35

Panel Discssion: Perspective on Finacle Support

Hear directly from a fellow bank users on how Finacle Support is used in day-to-day operations. Gain practical insights, proven practices, and tips that can help you get more value from your own support interactions.

15:40 to 16:10

Networking break with Photograph

16:15 to 17:15

Support Deep Dive: Core, Channels, and Treasury

Hear from regional support leads on key solution areas including Core Banking and CRM, Digital Engagement Suite, and Treasury. Each lead will share how support works in their area, giving you practical insights to handle issues more effectively in your daily work.

16:15 to 17:15

Support Deep Dive: Core, Channels, and Treasury

17:20 to 17:30

Wrap-up for the day

17:30 to 18:30

Personal time

18:30 to 19:15

Transfers to Gala Dinner venue

20:00 to onwards

Gala Dinner

09:30 to 09:35

Opening note

09:40 to 10:10

Smarter Support with AI: What it means for Banks

Hear perspectives from banking leaders on how AI can transform Support, delivering faster resolution, predictive insights, and improve user experiences. Learn how these advancements can help IT teams enhance efficiency, reduce downtime, and drive greater value for their banks.

10:15 to 10:30

Building Finacle expertise with ETACS

Learn how Finacle ETACS, the comprehensive training and certification platform, helps banks strengthen in-house expertise, accelerate adoption of Finacle solutions, and empower IT teams with skills to drive efficiency, innovation, and transformation.

10:35 to 10:50

Build faster, smarter with Finacle ABCD

Get introduced to Finacle ABCD (Anybody Can Develop), Finacle’s cloud based low code and no code platform. Learn how it empowers IT teams to quickly build, modify, and deploy enhancements to Finacle solutions, simplifying development and accelerating digital transformation.

10:55 to 11:10

Finacle Support Center

Explore the Finacle Support Center, your one-stop portal for knowledge and query resolution. Learn how to use resolved tickets, knowledge documents, and other resources to strengthen your expertise and make day-to-day problem-solving faster and easier.

11:15 to 11:45

Networking break

11:50 to 12:00

Connect 24

12:05 to 13:00

Open House: Your Questions Answered

An interactive forum where you can bring your questions directly to the Finacle team. Use this opportunity to clarify doubts, share feedback, and get practical guidance to address your day-to-day challenges.

13:05 to 13:15

Vote of thanks

13:15 to onwards

Lunch (at ‘The Pavillion’) & checkout

Speakers

To be updated soon

Accommodation

Experience complimentary accommodation at the picturesque Infosys Pune campus. Address: Plot No. 24/3, Village-Maan, Rajiv Gandhi Infotech Park, Phase-II, Taluka-Mulshi, Pune, Maharashtra-411057.

Our helpdesk at the ECC is available to assist you during your stay.

FAQs

What is the venue address? Plot No.24/3, Village-Maan, Rajiv Gandhi Infotech Park, Phase-II, Taluka-Mulshi,,Pune, Maharashtra-411057 Google Maps – Link

How should attendees travel to the event? Attendees are responsible for booking their own travel. Options include air travel, buses, trains, and cabs.

Is parking available at the campus for private vehicles? Yes, parking is available at the campus (MLPL1 and MLPL2).

Gate Entry Requirements: If you are driving and require a car parking, please enter through gate 4. All other attendees can enter through gate 2.

Will Infosys Provide accommodation? Yes, accommodation will be provided to all attendees free of cost.

Where will accommodation be provided? Accommodation will be provided within the Infosys campus at ECC.

In-Room Amenities: Rooms will have a minibar with light snacks. However, liquor is not permitted due to Infosys regulations.

Is smoking allowed on campus? Smoking is strictly prohibited within the Infosys campus.

Can guests extend their stay beyond the event dates? Yes, guests can extend their stay until Sunday, Sept 01, 2024, 10 AM.

Can attendees choose to book a hotel outside the campus? Attendees have the option to book a hotel independently if they prefer, at their own expense.

Featured Solutions