About the Event
Finacle Forum 2026 - India
Date: February 25 - 26, 2026
Venue: Infosys Campus, Pune
Finacle Forum 2026 – India is an invite-only, two-day residential program designed exclusively for leaders from IT Support teams of banks leveraging Finacle. The platform offers a unique opportunity for like-minded professionals to connect, collaborate, and exchange best practices — all with a shared purpose of ‘Inspiring better banking through technology’, the theme of the event. Across two immersive days, participants will gain access to the latest banking trends, global technology insights, and peer-led discussions — empowering them to better leverage Finacle applications and create a stronger feedback loop to optimize banking technology operations.
Let’s build a smarter, stronger, and more connected Finacle user community — and shape the future of banking in India together. Be a part of Finacle Forum 2026 – India.
- Sridevi Singh, Support Lead - Core Banking, Infosys Finacle
- KR Venkataraman, Head of Product Design, Infosys Finacle
Gain the latest insights on Finacle’s business momentum, product innovations, and growing footprint across 100+ countries. Discover how Finacle’s composable architecture, powered by agentic AI capabilities, is helping banks reimagine customer experiences, drive agility, and deliver value at scale.
- Purna Chander Rao, Head - Global Support, Infosys Finacle
- Sudarshan Krishnan, Principal Consultant - Support, Infosys Finacle
Hear from senior IT leaders from India’s most progressive banks on what it takes to run resilient, secure, and high-performing operations. Gain practical insights, lessons learned, and proven approaches that can help your teams achieve support excellence.
- Riny Malik, Support Lead – Channels, Infosys Finacle
How can optimizing system performance, streamlining issue resolution, and managing day-to-day operations effectively. Gain actionable insights from real-world support experiences and recurring challenges.
- Sandhya Nair, Senior Principal - Experience Design, Infosys Finacle
Discover the redesigned Finacle Support Center — a unified platform for queries, knowledge sharing, and AI-assisted troubleshooting. Explore its modern interface, new integrations, and smart tools that simplify, accelerate, and enhance daily support operations.
- Abhijit Kakade, Support Lead – Connect24, Infosys Finacle
Learn how to leverage Connect24 and Finacle API Connect tools to better assess Finacle application performance, identify improvement areas, improve transaction processing, reduce technical declines, and assist with seamless channel integration.
- Thiagarajan Ramanathan, Global Head - Technical Consulting, Infosys Finacle
In today’s fast-paced banking environment, system performance has become a business-critical differentiator. Even minor inefficiencies can significantly impact customer experience, increase operational risk, and affect regulatory compliance.
In today’s fast-paced banking environment, system performance has become a business-critical differentiator. Even minor inefficiencies can significantly impact customer experience, increase operational risk, and affect regulatory compliance.
This session explores how targeted Performance Consulting by the Finacle Technology Consulting Group (TCG) helps banks unlock scalable performance improvements across core banking platforms. The discussion focuses on optimizing database and middleware layers, identifying systemic bottlenecks, and applying proven performance strategies to deliver:
Faster transaction processing with reduced response times
Improved platform stability under peak loads and stress conditions
- Srinivasa Rao Emani, Principal Consultant, Infosys Finacle
- Anshul Jain, Group Project Manager, Infosys Finacle
Get introduced to Finacle Developer Cloud - a low-code, no-code platform that empowers IT teams to rapidly build, modify, and deploy solutions, driving agility and innovation at scale.
- Saravanan A P, Senior Data Scientist, Infosys Finacle
Explore how AI is transforming banking support - from predictive insights and faster resolutions to enhanced user experiences. Hear from Finacle experts and banking peers on leveraging AI to reduce downtime, improve accuracy, and drive operational efficiency.
- Rajkumar Dharmaraj, Support Lead – Core Banking, Infosys Finacle
- Sushma I, Support Lead – CRM, Infosys Finacle
- Riny Malik, Support Lead – Channels, Infosys Finacle
- Vishal Kashyap, Support Lead – Treasury, Infosys Finacle
Hear from Finacle Support Leads across key domains on optimizing system performance, streamlining issue resolution, and managing day-to-day operations effectively. Gain actionable insights from real-world support experiences and recurring challenges.
- Ajit Sawant, Head of Business - South Asia, Infosys Finacle
Infosys Finacle Speakers
Accommodation
We are delighted to offer complimentary accommodation at the picturesque Infosys Pune Campus for the duration of the conference, on a single-occupancy basis.
Room reservations will be arranged for all registered delegates, with check-in available from 08:00 AM on 25 February and check-out by 8:00 PM on 26 February.
Please note that smoking and liquor are strictly prohibited within the Infosys campus. Breakfast, lunch, dinner and beverages for the duration of the conference are covered by Infosys Finacle. Personal incidentals, if any, will be charged to the delegate. A 24x7 ECC Helpdesk will be available throughout your stay for any assistance you may need.
Travel
We look forward to welcoming you to the Infosys Pune Campus, located at: Plot No. 24/3, Village Maan, Rajiv Gandhi Infotech Park, Phase II, Taluka Mulshi, Pune, Maharashtra – 411057. View on Google Maps
Participants are requested to make their own travel arrangements to and from the venue. Parking is available for delegates bringing their own vehicles at MLPL1, with overnight parking permitted. Chauffeur driven vehicles and chauffeur accommodation are not supported.
For ease of entry, please use the following access points:
- Gate 4: For attendees self-driving and requiring car parking
- Gate 2: For all other attendees
