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About the Event

Infosys Finacle Digital Banking Connect 2025

Shaping Banking's Next

Date: Thu, June 5 2025
Time: 01:30 PM to 05:30 PM, followed by a Networking Dinner
Venue: Gallery Ballroom, Conrad New York Downtown, 102 North End Avenue, New York, NY  10282

Welcome to Infosys Finacle’s annual flagship event in North America – Finacle Digital Banking Connect 2025 in New York City.

As the pace of change accelerates, the mandate for banking leaders is clear: shape what’s next. Our 2025 theme, “Shaping Banking’s Next,” sets the stage for bold ideas, fresh strategies, and transformative technologies that will define the future of financial services.

Through thought-provoking keynotes, executive panel discussions, and collaborative networking, this year’s event explores how banks are rethinking key capabilities—from AI-first customer engagement to next gen core. Join an exclusive community of visionaries, changemakers, and digital pioneers to chart the course for what comes next in banking.

Shape what’s next. Register your interest today.

Agenda at a Glance
13:30 to 14:00
Registration & Refreshments
14:00 to 14:05
Welcome Note

  • Kapol Tandon, Head of Business – Americas, Infosys Finacle

14:10 to 14:25
Shaping Banking’s Next

  • Sajit Vijayakumar, CEO, Infosys Finacle

What constitutes Banking’s next and what must banks do to maintain a competitive edge? How can banks leverage innovative business models, while managing regulatory and competitive pressures? Building on the experience of having worked with banks around the world, Sajit will share insights on the imperatives of digital transformation strategies and the approach to building operational resilience at scale. He will share actionable approaches to scaling digital modernization, enhancing customer experience, and optimizing operations using AI, cloud, APIs, and composable, event-driven architectures, supported by real-world examples.

14:30 to 14:50
CxO Perspectives: Shaping Banking’s Next

  • Moderator: Dennis Gada, EVP & Global Head – BFS, Infosys
  • Featured Speaker: Raj Bharadwaj, EVP & COO, American Express National Bank

The confluence of economic pressures and technological advancements is reshaping the financial services landscape, raising complex questions for bank leaders. In this candid conversation, Dennis Gada, EVP & Global Head – BFS at Infosys, sits down with Raj Bharadwaj, EVP & COO of American Express National Bank, to explore how leaders can prepare their organizations for what’s ahead. Together, they’ll discuss how to strike the right balance between agility and stability, and how to scale digital innovation in an era of constant change.

Join this insightful exchange on the strategies shaping banking’s next

14:55 to 15:10
The Core Awakens: Inside Finacle’s Next-Gen Core Product Spotlight

  • Puneet Chhahira, Head of Product Management & Marketing, Infosys Finacle

Legacy core holding you back? In a world where agility, resilience, and real-time responsiveness are table stakes, outdated systems are costing banks more than just money — they’re costing momentum. In this session, we unpack the essentials of a next-gen core platform and how it can help banks break free from the limitations of legacy infrastructure, to move toward a future-ready foundation built for speed, scale, and continuous innovation. You’ll get a front-row seat to how a progressive modernization framework is designed, to de-risk transformation while accelerating results. Whether you’re exploring a hollowing the core strategy or a parallel core strategy, this session will showcase real-world journeys and the critical decisions that shaped them.

15:15 to 15:30
Tea Break
15:35 to 15:55
CEO Perspective: A New Era of Cash Management – From Transactions to Actions Presented by RBC Clear

  • Moderator: Kapol Tandon, Head of Business – Americas, Infosys Finacle
  • Featured Speaker: Kartik Kaushik, Managing Director and CEO New Business, RBC Clear

This spotlight session features an inside look at RBC Clear, a next-generation cash management platform reimagined in close collaboration with over 150 corporate treasurers.  Purpose-built for real-world treasury challenges, RBC Clear delivers real-time insights, enhanced visibility, and streamlined execution — enabling a shift from transactions to strategic action. Lauded globally for its digital customer experience and innovation in treasury, RBC Clear has set a new benchmark for what modern wholesale transaction banking can be. This session will offer a behind-the-scenes look at the journey and co-creation that brought this platform to life — and how technology partnerships are quietly enabling impactful transformation.

16:00 to 16:25
Retail Rewired: Shaping the Future of Everyday Banking A Panel Discussion

  • Moderator: Dan Boone, Senior Client Engagement Director, Infosys Finacle
  • Jayant Mistry, SVP & CFO, Consumer Banking, Synchrony
  • Minish Parikh, COO, Clarien Bank
  • Satya Natesan, Principal - Strategic FSI Partners, AWS 

Everyday banking is undergoing a profound transformation, driven by rising customer expectations, emerging digital lifestyles, and relentless innovation from challengers and fintechs. From embedded finance and hyper-personalization to financial wellness tools and lifestyle-led engagement, the rules of retail banking are being rewritten.

In this panel, senior bank executives will explore how they are reimagining retail experiences in their banks to stay relevant in an era of always-on expectations. The discussion will dive into new models of engagement, shifting customer behaviors, and how banks are blending technology, data, and design to create intuitive, human-centered banking journeys. Expect practical insights, bold ideas, and candid views on what it takes to thrive in the next chapter of everyday banking.

16:30 to 16:55
Beyond Transactions: Redefining the Corporate Banking Experience Panel Discussion

  • Moderator: Puneet Mody, Vice President and Regional Head - US Financial Services, Infosys
  • Allison Shonerd, Managing Director, Global Head of Clearing at Bank of America
  • John Hunter, Managing Director, US Global Transaction Banking, Scotiabank
  • Meredith Stowell, Vice President, IBM Z & LinuxONE Ecosystem

As global trade faces volatility, margins come under strain, and clients demand more, corporate banking can no longer be just about processing transactions. Yet, many banks remain constrained by outdated models, limited by undifferentiated products, legacy systems, and disjointed experiences. This panel features leaders from progressive banks that are breaking the mold, elevating from back-end processors to strategic partners. Learn how they are harnessing real-time payments, automating payable and receivables processes, streamlining cross-border flows, and instant treasury insights to drive client value.

Discover how these forward-looking institutions are reimagining onboarding, scaling self-service, personalizing solutions, and blending the power of digital with the nuance of human connection delivering impact at enterprise scale.

17:00 to 17:15
Shaping Next-Gen Experiences Product Spotlight

  • Binooj Purayath, Head of Digital Banking Experiences, Infosys Finacle

Delivering exceptional customer experiences is no longer a luxury or choice – It is the ultimate competitive edge in today's market. However, delivering truly personalized, seamless, and engaging interactions requires more than just a slick interface. In this session, discover what it takes to deliver immersive and intuitive interactions across all channels. This deep dive explores the core capabilities enabling hyper-personalization, omnichannel journeys, proactive engagement, and rapid innovation – ultimately driving customer loyalty and growth.

17:20 to 17:25
Closing Reflections

  • Prakash Lachiramani, Head of Business – Latin America & Caribbean, Infosys Finacle

17:30 to 19:30
Networking Cocktails

Expect engaging conversations set against a backdrop of subtle entertainment.

Featured Speakers 

The Digital Banking Connect 2025 speaker lineup brings together some of the most visionary minds shaping the future of financial services. Our 2025 roster features C-level leaders, innovators, and disruptors driving change across the industry.

Raj Bharadwaj
Raj Bharadwaj
EVP and Chief Operating Officer
American Express National Bank
Kartik Kaushik
Kartik Kaushik
Managing Director – Head
RBC
John Hunter
John Hunter
Managing Director, U.S. Cash Management, Global Transaction Banking
Scotiabank
Allison Shonerd
Allison Shonerd
Managing director and Head of Global Clearing for Global Payments Solutions (GPS)
Bank of America
Dennis Gada
Dennis Gada
EVP and Global Head of Banking & Financial Services
Infosys
Jay Mistry
Jay Mistry
SVP & CFO of Consumer Banking
Synchrony
Sajit Vijayakumar
Sajit Vijayakumar
CEO
Infosys Finacle
Kapol Tandon
Kapol Tandon
Head of Business - Americas
Infosys Finacle
Dan Boone
Dan Boone
Senior Client Engagement Director
Infosys Finacle
Minish Parikh
Minish Parikh
Chief Operating Officer
Clarien Bank
Meredith Stowell
Meredith Stowell
Vice President
IBM Z & LinuxONE Ecosystem
Puneet Mody
Puneet Mody
Vice President and Regional Head - US Financial Services
Infosys
Prakash Lachiramani
Prakash Lachiramani
Head of Business – Latin America and the Caribbean
Infosys Finacle
Puneet Chhahira
Puneet Chhahira
Head Product Management and Marketing
Infosys Finacle
Binooj Purayath
Binooj Purayath
VP & Head - Client Experience
Infosys Finacle
Satya Natesan
Satya Natesan
Principal - Strategic FSI Partners
AWS
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