Innovation Talk with Sangeet Paul Choudary

In this edition of the Inspiring Better Banking series, Sangeet Paul Choudary, Best Selling Author and Founder Platform Thinking Labs, joins Puneet Chhahira, Head of Product Management and Marketing at Infosys Finacle, to unpack one of the most important questions of our time: How is AI reshaping value, competition, and the future of work?

Sangeet explains that every major technological wave triggers a reshuffle of winners and losers. AI, he notes, is not just another automation tool, it fundamentally alters where value sits in an industry, how companies compete, and which capabilities will matter in the future. Winners are the organizations that look beyond operational efficiency and instead anticipate how AI will shift value across the value chain. Rather than asking “How can AI speed up what we do today?”, they ask “What will advantage look like one year from now and who must we become to win there?”

This conversation is both a strategic compass and a practical guide - an invitation for leaders and professionals to rethink value, reimagine their capabilities, and prepare for a world undergoing a profound reshuffle.