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The operational resilience imperative in digital banking

In the fast-paced digital world, resilience in banking is more than a necessity—it’s a cornerstone of trust and continuity. Banks and financial institutions must prepare for an era where the stakes are higher than ever, with increasing reliance on technology, sophisticated cyber threats, and evolving regulatory expectations shaping the future of operations.

Our latest report, Digital Banking Resilience: Emerging Norms and Strategic Considerations, delves into the critical factors shaping the future of digital resilience. It also outlines actionable strategies to help banks strengthen their digital operational resilience and drive long-term success. 

Infosys Finacle recommends a holistic approach to managing resilience requirements

To build robust resilience, banks must address three key pillars: cyber resilience, preparing for and mitigating external threats; digital platform resilience, ensuring unbreakable digital banking platform performance; and force majeure resilience, managing disruptions from unforeseen events.

At Infosys Finacle, we take a multi-layered approach to digital resilience, integrating security and preparedness across organizational, product, and process levels. Our platform, powered by advanced system architecture, enables seamless and scalable digital banking operations. With robust continuity planning in place, we ensure business operations remain disruption-free. Additionally, our fortified security posture protects against evolving cyber and information security threats. Collectively, these critical elements empower banks to meet operational stability and digital resilience requirements in an all-inclusive manner. 

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