Innovation in Retail Banking
With responses from over 1165 banking executives globally, the 13th edition of ‘Innovation in Retail Banking’ report is arguably the most important edition, as it shares the retail banking digital transformation progress since the pandemic disrupted banking. Download the report to benchmark your innovation and digital transformation approach.
Jim Marous, publisher of the Digital Banking Report and co-publisher of The Financial Brand has authored the report
Perspectives of Innovation Leaders
Innovation leaders create enthusiasm around them, and motivate others to follow their lead. Read the ‘Innovation in Retail Banking’ report for some excerpts from Banking Transformed interviews with Jim Marous that reveal how innovation culture is created and sustained.
Maximizing digital engagement to drive growth
There is a very strong correlation between ‘innovation pioneers’ and those firms where transformation was ‘deployed at scale’. While the pandemic accelerated innovation in digital delivery – from onboarding to service to engagement – very few banks are ahead of peers in the desire to become a ‘digital bank’
