Finacle is a global company with multi-country expertise, capability and reach
BRANCHES
COUNTRIES
OVER A BILLION PEOPLE
BILLION ACCOUNTS
Overview
Get a 360 View of Customers
Finacle CRM, integrated with the powerful Finacle Core banking engine, has everything a financial institution needs to address the customer onboarding & information maintenance service for banking products. Finacle helps deliver better customer experience across channels and creates an effective platform for right-selling and deepening customer relationships by presenting a unified view of the customer across product lines and multiple back-end systems.
Key Features
Finacle CRM is a one-stop solution for effective management and use of customer interaction records and information.
- Unified 360-degree View
Single view across product lines and geographies - Customer Profile Creation and Enrichment
Efficient mapping of customer records across all back-end systems - Service Management
Out-of-the-box service requests for regular banking operations - Ease of Use
Simple interface to carry out operations on entity records - Simple Integration
Future proof, web-based solution built using new generation technologies - Cross-sell Framework
Contextual and personalized customer engagement
Key Benefits
Single source of truth for customer information
Proven framework for enhanced cross-sell
Reduced manual-interventions and faster outcomes
Lower total cost of ownership
Superior outcomes with effective information flow across applications
End-to-end visibility of service requests
Let’s Discuss
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