Quantum Computing: As the Future Awaits, The Strides Are Definitive

Quantum computing is no longer confined to theory or the edges of experimental science - it is rapidly advancing toward practical impact.
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IDC MarketScape: Worldwide Integrated Bank Payment

Finacle Payments is an enterprise payments services system that manages end-to-end payments across instrument types, payment schemes, transaction types, custome
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Supply Chain Finance

Today, as businesses seek to make their ecosystems more resilient, Supply Chain Finance (SCF) has emerged as a powerful lever for banks and financial institutions to support clients, while unlocking new revenue streams.
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App Center

Better Banking

Featured Content

The Future of Core Banking: Business and Technology Evolution

Our point of view paper, “The Future of Core Banking: Business and Technology Evolution”, serves as a candid and forward-looking benchmark of your institution’s readiness—and a strategic playbook for core modernization.
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Forrester Wave Digital Banking, Q4 2024

Finacle is best suited for large retail, SMB, and corporate banks who seek a modern, comprehensive, innovative platform with superior support.
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Driving Comprehensive Revenue Management

Discover why revenue management must evolve into a comprehensive, strategic capability. Decode a blueprint to overcome challenges and unlock sustainable monetization.
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Insights

Featured Content

Shaping Banking’s Next: Banking Technology Trends for 2025 and Beyond

The banking industry has been balancing disruption and opportunity for several years now, and the pace of change shows no signs of slowing as we move into 2025 and beyond.
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Virtual Accounts 2.0: Surpass Conventional Cash Management and Unlock Next-Gen Possibilities

Virtual Account Management was a groundbreaking shift in the banking landscape, revolutionising use cases like cash concentration, pooling, centralised treasury management, and in-house banking (POBO, ROBO, COBO)
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Unlocking Hybrid Cloud

As banks push forward with their digital transformation agenda, cloud serves as a pivotal enabler. Each bank, at varying stages of adoption, crafts its unique path, dictated by context, regulations, and risk appetite.
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Featured Content

Banking on Cloud

This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
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Omdia Universe | Cloud-based Core Banking

In the report, Omdia highlights the following key capabilities of leading cloud-based core banking providers:
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Clients Stories

Featured Content

Royal Bank of Canada Transforms U.S. Banking with Infosys Finacle

RBC Capital Markets partnered with Finacle to launch a cutting-edge cash management platform for U.S. corporate clients.
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Nequi by Bancolombia

Bancolombia decided to create a digital bank called Nequi to meet the emerging needs of the mobile oriented generation in Latin America.
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A Leading Indian Bank Modernizes Revenue Management with Infosys Finacle

One of India’s top private sector banks partnered with Infosys Finacle to transform its pricing and billing operations.
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Finacle Digital Engagement Hub

Enterprise-class system that powers contextual and personalized interactions across channels

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Finacle is a global company with multi-country expertise, capability and reach

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COUNTRIES

OVER A BILLION PEOPLE

BILLION ACCOUNTS

Introduction
Power Seamless Engagement Across Channels

The Finacle Digital Engagement Hub is a comprehensive system of engagement that delivers insights-driven and personalized customer experiences across applications, devices, and channels. It integrates seamlessly with back-end systems such as core banking, trade finance, and payments, along with channel applications including mobile banking, branch, and chatbots. The hub offers capabilities to design customer-centric processes, ensure consistent cross-channel journeys, and use a robust set of APIs to support tailored experiences.

Compatible with both Finacle and non-Finacle applications, it provides flexibility in IT strategy design. Embedded analytics and a unique engagement architecture enable contextual interactions. Banks can deploy the hub independently or integrate it with other Finacle channel solutions, helping institutions leverage open banking and deliver smarter, seamless omnichannel engagement for accelerated digital transformation.

Comprehensive Features
Comprehensive Capabilities Powering Digital Engagement

Next-Gen Technology
Next-Gen Technology for Future Ready Banking

Banks need a firm foundation of open platform and modern technology stack to take full advantage of evolving digital technologies. The Digital Engagement Hub helps banks keep pace with technological change as well as future-proof investments with easy and componentized upgrades.

Success Stories
Delivering Meaningful Impact For Clients Worldwide

Reimagine Banking With a Unified Engagement Hub
The core promise of the Finacle Digital Engagement Hub is to enable banks to drive deeper customer engagements, openness and agility for innovation-led growth, and digital operational excellence.

The Forrester Wave™: Digital Banking Engagement Hubs, Q3 2021

Learn Why Forrester Named Finacle a Leader

“EdgeVerve excels with engagement infrastructure on a well-designed architecture… The solution comes with strong API management, offers broad and rich retail, business, and corporate banking services, and excels with its top-tier engagement infrastructure… EdgeVerve is a good fit for banks with a preference for custom-built apps seeking an advanced solution that can be melted into their existing infrastructure"

– Jost Hoppermann, Ex - VP and Principal Analyst

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