Introduction
Powerful Preventive Maintenance Service to Power Resilient IT Operations
Finacle Assure is a preventive maintenance managed service, built on an innovative IT operations analytics platform. It facilitates proactive monitoring across several aspects including application performance, business performance, channel-specific user journeys, infrastructure and middleware performance, database performance, and the operations of containerized applications.
Key Features
- Managed Services
- Enterprise-wide automated application and infrastructure monitoring
- 24×7 Customer Support
- 24×7 Quick Response Team and offshore command center services
- Effective Support
- Complete issue resolution with Finacle L2/L3 support teams
- Predictive Models
- Early warning system using health checks, pattern analysis and identification
- Round-the-clock Alerts
- 24×7 alert system with predictive data analysis to avoid issues downstream
- Business Process View
- Views that map incidents to business processes with near-real-time visibility
Infosys Finacle’s compelling vision and value proposition build on a strong track record in emerging technologies. Its comprehensive roadmap focuses on AI, blockchain, and green computing, and has achievable timelines… Infosys Finacle offers superior API capabilities and supports diverse banking services for retail, small and medium-size business (SMB), and corporate clients… It excels in real-time and event-driven architecture, leveraging robust technologies for data consistency, resilience, and security… Finacle’s Enterprise-Class Customer Data Hub delivers a unified view of the customer and feeds a comprehensive AI platform for training and deploying models with more than 40 use cases, including generative AI (genAI) bots… Customers consistently rate Finacle highly, praising its responsiveness, implementation support, and ability to understand and act on their business needs… they overwhelmingly emphasized the vendor’s strengths in functionality, performance, and support… Finacle is best suited for large retail, SMB, and corporate banks who seek a modern, comprehensive, innovative platform with superior support
– The Forrester Wave™: Digital Banking Processing Platforms, Q4 2024
Customer Credentials
RBL Bank Adopts Finacle Assure on AWS Cloud
As part of our digital transformation program we wanted to ensure zero-disruption, 100% availability of our IT systems. It was important for us to move away from a reactive to proactive maintenance strategy. Finacle Assure on AWS cloud has helped address this need. In the past few months, we have enjoyed uninterrupted operations, and gained significant insights into our infrastructure and applications usage. The proactive support with expert backing at the command center has helped us create value for our business teams and customers. As our business continues to grow, we see considerable value in this service.
Sankarson Banerjee, Ex Chief Information Officer, RBL Bank
Learn How SBI, Indusind Bank, and First Bank of Nigeria Render Uninterrupted Banking Services to Its Customers by Leveraging Finacle Assure
