In an exclusive conversation with Naresh Bhanotra, Charles Washika, Director of ICT and Innovations at The Co-operative Bank of Kenya, explores how mobile technology has revolutionized financial inclusion in Africa. He delves into shifts in challenges and opportunities in the region, the regulatory expectations, and the bank’s four-pronged IT strategy. He also highlights the bank’s focus on youth banking through innovative apps.
Washika further discusses their decision to transform core banking with Finacle. He shares how Infosys Finacle has been instrumental in their digital journey and reflects on the road ahead with Infosys Finacle.
Watch the video for an insightful discussion.
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