Transforming the Branch Banking Experience
The Standard Bank Group, Africa is a Tier-1 bank and comes with a heritage of over 154 years. It is one of the largest banking institutions in the Africa continent in terms of asset size and earnings and has its operations across 18 countries. The implementation of the Finacle Mobile Teller solution is a significant step in Standard Bank’s journey towards customer centric digitization and process optimization. The solution in combination with the Finacle Omnichannel Hub has been a game changer in helping the bank provide the best banking experience in Africa.
Our relationship with Finacle goes back many years, in fact more than a decade. We are a continent that is quite cash heavy and we needed a solution to address our huge volumes in branches. And that’s where our journey and co-creation with Infosys came in and we started looking at the Mobile Teller as the best solution.
Angeline Briel,
Business Owner, Digital Channels and Digitization, Personal and Business Banking.
Standard Bank Africa Regions
