Enterprise AI Platform

About Us

Featured Content

Quantum Computing: As the Future Awaits, The Strides Are Definitive

Quantum computing is no longer confined to theory or the edges of experimental science - it is rapidly advancing toward practical impact.
Read More
IDC MarketScape: Worldwide Integrated Bank Payment

Finacle Payments is an enterprise payments services system that manages end-to-end payments across instrument types, payment schemes, transaction types, custome
Read More
Supply Chain Finance

Today, as businesses seek to make their ecosystems more resilient, Supply Chain Finance (SCF) has emerged as a powerful lever for banks and financial institutions to support clients, while unlocking new revenue streams.
Read More

Solution

Spotlight

App Center

App Center

Better Banking

Featured Content

The Future of Core Banking: Business and Technology Evolution

Our point of view paper, “The Future of Core Banking: Business and Technology Evolution”, serves as a candid and forward-looking benchmark of your institution’s readiness—and a strategic playbook for core modernization.
Read More
Forrester Wave Digital Banking, Q4 2024

Finacle is best suited for large retail, SMB, and corporate banks who seek a modern, comprehensive, innovative platform with superior support.
Read More
Driving Comprehensive Revenue Management

Discover why revenue management must evolve into a comprehensive, strategic capability. Decode a blueprint to overcome challenges and unlock sustainable monetization.
Read More

Insights

Featured Content

Innovation in Retail Banking Report - 16th Edition

Now in its 16th edition, the Innovation in Retail Banking Report, developed collaboratively by Infosys Finacle, Qorus, and Jim Marous has become a trusted benchmark for banks worldwide to assess their innovation and digital transformation progress.
Read More
Decoding Core: Modernizing the Heart of Banking

Explore key considerations for building resilient, agile, future-ready banks, various modernization approaches, and the must-haves for next-gen core systems.
Read More
The Future of Resiliency: The 24/7 Banking Blueprint

Co-authored by Infosys Finacle and EY, this report explores how banks can build a strategic coexistence platform to achieve true 24/7 operational resiliency — balancing modernization and continuity without compromise.
Read More

Featured Content

Banking on Cloud

This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
Read More
Omdia Universe | Cloud-based Core Banking

In the report, Omdia highlights the following key capabilities of leading cloud-based core banking providers:
Read more

Clients Stories

Featured Content

Royal Bank of Canada Transforms U.S. Banking with Infosys Finacle

RBC Capital Markets partnered with Finacle to launch a cutting-edge cash management platform for U.S. corporate clients.
Read More
Nequi by Bancolombia

Bancolombia decided to create a digital bank called Nequi to meet the emerging needs of the mobile oriented generation in Latin America.
Read More
A Leading Indian Bank Modernizes Revenue Management with Infosys Finacle

One of India’s top private sector banks partnered with Infosys Finacle to transform its pricing and billing operations.
Read More

Enterprise AI Platform

Overview

Engage with your customers intelligently across devices using AI. Enterprise AI Platform is an AI engine that can be deployed on premise or on the cloud. The engine comes pre trained with data models of financial services such as retail, wealth, insurance, and corporate banking.

App Screens

/content/dam/infosys-finacle/app-center/enterprise-ai-platform/entr-ai-apps-1080x633-3.jpg

/content/dam/infosys-finacle/app-center/enterprise-ai-platform/entr-ai-apps-1080x633-2.jpg

/content/dam/infosys-finacle/app-center/enterprise-ai-platform/entr-ai-apps-1080x633.jpg

/content/dam/infosys-finacle/app-center/enterprise-ai-platform/entr-ai-apps-1080x633-4.jpg

Key Features

Omni Channel

Engage customers via voice, text, messaging, websites, IOT Devices, IVR, and Virtual Reality. Connect to over 14 different channels including FB Messenger, SMS, WeChat and others

Key Features

AI Neutral Conversations

Seamlessly connect and switch between cloud (Watson, Luis) and Active’s enterprise AI APIs (Triniti). Orchestrate natural conversational workflows by stitching together channel inputs, AI, and UI.

Key Features

Connect, Manage and Analyse

Integrate seamlessly to multiple enterprise datasources across messaging formats and protocols. Administer all components like channels, AI, workflows, integrations via the web portal. Measure customer interactions, transactions, conversations, performance and accuracy.

Benefits

We believe customers will be engaging in unstructured micro-conversations with their banks. Active.ai will be helping banks and other financial institutions to intuitively and intelligently engage with the customer on mobile, chat, or voice enabled IOT devices using AI.