A comprehensive solution delivering a full spectrum of wealth products as great experiences. It also improves the productivity of financial advisors and streaml
Find out how a leading American bank adapts to a digitalized trade and supply chain finance operations as a part of its larger transformation by leveraging Finacle Trade Finance Solution Suite.
Recomposing Banking: Leading the Digital Continuum
Report gives you a glimpse of the major areas where recomposing banking will create significant impact and value, Infosys Finacle has put together a report on..
For a banking leader, staying competitive means driving innovation—adopting new business models, enhancing digital engagement, achieving operational agility, fo
For decades, banking systems have relied on monolithic architectures-vast, interconnected applications that once drove efficiency but now hinder progress.
This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
A bank’s myriad touchpoints today include sources of invaluable insights from unstructured data such as e-mails, chats, CRM feed, interactions on a consumer forum and social media. Unlock this value with eMudhra Customer Experience Intelligence (CEI) solution for actionable insights from analysis of text data.
App Screens
Features
Patented Natural Language Processing Engine
Auto-classifies messages and identifies customer sentiments and problems in real-time
Features
Industry Recognition
A Gartner recognized customer experience management solution that captures data from all the internal and online customer contact points such as social media, forums and email exchanges
Features
UI Visualization Based on Tableau
An intuitive UI based on Tableau that allows easy comprehension for technologies such as Machine Learning (ML)/Natural Language Processing (NLP)
Benefits
Tailored insights and personalized recommendations
Predictive insights using machine learning and natural language processing
Support for a wide range of data connectors
Churn / delinquency prediction
Fraud prevention using anomaly detection
Support for complex reporting
App Resources
Customer experience management using PRISM
A Big Data Analytics Solution tailored for predictive insights and personalized recommendations for the customers of a bank
