About the Transformation
Union Bank of Philippines, a leading universal bank serving over 5 million customers, partnered with Samsung to launch Samsung Finance+, a 0% interest gadget loan program targeting uncarded and new-to-credit Filipinos. Leveraging telco-based credit scoring and powered by Finacle’s digital banking solutions, the initiative enabled instant loan approvals through a fully digital process, including eKYC and underwriting.
With an innovative auto-lock feature ensuring responsible credit use, Union Bank redefined financial inclusion and solidified its position in the Buy Now, Pay Later (BNPL) space, combining agility, efficiency, and superior customer experience.
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