About the Transformation
RAKBANK transformed SME onboarding by deploying Finacle Digital Engagement Hub, enabling fully digital, seamless account opening. Built with modern tech and cloud infrastructure, the platform offers fast applications, instant IBANs, and enhanced user experiences. Amid the pandemic, over 50% of SME customers adopted digital onboarding, benefiting from automated KYC, multi-currency support, and secure, paperless journeys.
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