About the Transformation
Arab National Bank (ANB) embarked on a customer data transformation to unify fragmented records, enhance compliance, and drive personalized banking experiences. With increasing regulatory requirements and the need for real-time insights, ANB implemented Finacle’s Customer Data Hub (CDH). The transformation integrated 100+ applications, automated KYC and AML processes, and enabled 12TB of data migration in 12 hours, ensuring accuracy and efficiency. This initiative provided a 360° customer view, improved onboarding speed, strengthened risk management, and reduced transaction costs. By modernizing its data strategy, ANB is now equipped to deliver seamless, secure, and hyper-personalized banking experiences.
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