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Better Banking

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Banking on Cloud

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Clients Stories

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Emirates NBD

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A Global Top 5 Bank

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Union Bank of India

Union Bank of India launches Union Virtual Connect (UVConn) by leveraging WhatsApp to provide customers personalized banking services.
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Union Bank of India

Reinvents Customer Engagement by Embarking on Full-scale Digital Transformation

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About the Transformation

Union Bank of India has embedded handy digital solutions throughout the lifecycle of a customer to make the best possible banking experience accessible to every customer. Key initiatives in this endeavor include:

Seamless loan repayment through the Bharat Bill Payment System (BBPS) enabled channels and also via ClickPay feature.
DigiLocker integration for seamless banking functions for customers.
Enhanced customer usage and seamless transaction facility through RuPay Credit Card on UPI to UBI customers.
Voice banking leveraging next-gen technologies such as Artificial Intelligence and Natural Language Processing (NLP) to provide an innovative service delivery channel.
Video KYC (VYKC) to address growing digital needs and convenience for customers.
Union Virtual Connect (UVConn) leveraging the increasingly popular WhatsApp to offer a few banking services.

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