A comprehensive solution delivering a full spectrum of wealth products as great experiences. It also improves the productivity of financial advisors and streaml
Find out how a leading American bank adapts to a digitalized trade and supply chain finance operations as a part of its larger transformation by leveraging Finacle Trade Finance Solution Suite.
Recomposing Banking: Leading the Digital Continuum
Report gives you a glimpse of the major areas where recomposing banking will create significant impact and value, Infosys Finacle has put together a report on..
For a banking leader, staying competitive means driving innovation—adopting new business models, enhancing digital engagement, achieving operational agility, fo
For decades, banking systems have relied on monolithic architectures-vast, interconnected applications that once drove efficiency but now hinder progress.
This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
Achieving Greater Customer Advocacy Through Conversation-Driven User Experiences
Organizations world over are struggling to retain customers due to poor Customer Service (CS). Call Centers, which are often the hubs of customer service, fall short of customer expectations simply because they are unable to give customers a simple and tangible experience. A CS agent works with a minimum of 10 applications to address a call, which in turn, has led to increase in Average Handling Time (AHT). These challenges can be addressed via automation, which increases the efficiency of processes without impacting the efficiency of people.
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