A comprehensive solution delivering a full spectrum of wealth products as great experiences. It also improves the productivity of financial advisors and streaml
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Report gives you a glimpse of the major areas where recomposing banking will create significant impact and value, Infosys Finacle has put together a report on..
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For decades, banking systems have relied on monolithic architectures-vast, interconnected applications that once drove efficiency but now hinder progress.
This report from Infosys Finacle delves into the need for accelerating cloud adoption, highlights the current state of the industry, and puts forth key recommen
Finacle is a global company with multi-country expertise, capability and reach
BRANCHES
COUNTRIES
OVER A BILLION PEOPLE
BILLION ACCOUNTS
Overview Get a 360 View of Customers Finacle CRM, integrated with the powerful Finacle Core banking engine, has everything a financial institution needs to address the customer onboarding & information maintenance service for banking products. Finacle helps deliver better customer experience across channels and creates an effective platform for right-selling and deepening customer relationships by presenting a unified view of the customer across product lines and multiple back-end systems.
Key Features
Finacle CRM is a one-stop solution for effective management and use of customer interaction records and information.
Unified 360-degree View
Single view across product lines and geographies
Customer Profile Creation and Enrichment
Efficient mapping of customer records across all back-end systems
Service Management
Out-of-the-box service requests for regular banking operations
Ease of Use Simple interface to carry out operations on entity records
Simple Integration Future proof, web-based solution built using new generation technologies
Cross-sell Framework Contextual and personalized customer engagement
Key Benefits
Single source of truth for customer information
Proven framework for enhanced cross-sell
Reduced manual-interventions and faster outcomes
Lower total cost of ownership
Superior outcomes with effective information flow across applications
