Finacle is a global company with multi-country expertise, capability and reach
BRANCHES
COUNTRIES
OVER A BILLION PEOPLE
BILLION ACCOUNTS
Introduction
Banking for Mobile-First Customers
Mobile is now at the center of the financial relationship, with the global base of mobile banking users expanding rapidly. Customers expect intuitive, intelligent, and always on banking experiences that align with evolving digital lifestyles and increasing expectations for convenience and personalization.
Finacle Mobile Banking is a cloud-native, API-first solution built on next-gen architecture, helping banks deliver secure, personalized, mobile first experiences across retail, SME, corporate, and wealth segments. It leverages AI assisted creation of mobile journeys and user flows to enable more contextual and personalized engagement.
The solution enables faster onboarding, seamless servicing, and contextual engagement throughout the customer lifecycle. It empowers banks to innovate continuously, roll out new capabilities faster, and deliver consistent experiences across geographies and at scale.
Market Benchmarking
The Forrester Wave™: Digital Banking Engagement Platforms, Q2 2026
Learn why Forrester named Finacle a Leader –
“Finacle’s strategic strengths are in innovation and adoption methodologies that help banks make the most of emerging tech. Its R&D combines proven internal innovation with a newer ecosystem approach…Finacle’s greatest strength is its lack of serious gaps, combining superior OOTB solutions like a native alerts engine... Finacle is a good fit for banks looking for a proven platform with no major gaps, especially banks that can take on some customization”
- Peter Wannemacher, Principal Analyst – Forrester
Onboard New Customers Instantly
We know first impressions matter and that onboarding plays a key role in shaping customer adoption. Finacle Mobile Banking enables intuitive, mobile first onboarding journeys designed for quick adoption across customer segments. The solution ensures a consistent onboarding experience for retail, SME, corporate, and wealth customers. It supports segment appropriate journeys and capabilities, allowing banks to deliver tailored experiences while ensuring broad functional coverage across onboarding, daily banking, and payments.
Australian Military Bank redefines account opening and transactions experience on mobile:
- Digital onboarding of new customers (via smartphones) within 2 minutes
- 65% of savings and transaction accounts are now opened on digital channels
- 250% increase in mobile transactions within the first year
“To achieve the transformation in 10 months was a remarkable outcome”
– John Ford, Ex-Chief Executive Officer, Australian Military Bank
Contextual Digital Engagements
Customer expectations continue to evolve, requiring banks to deliver more contextual and personalized engagement. Finacle Mobile Banking enables hyper personalized experiences with real time insights, alerts, nudges, and notifications aligned to individual needs and behavior. The solution supports conversational banking with digital assistants and AI and NLP enabled support embedded within the mobile app. It also enables guided self service journeys and smooth end to end flows across key banking services.
Al Ahli Bank of Kuwait delivers a truly digital banking experience:
- 91% increase in new customer registrations
- 3X increase in transaction volume across digital channels
“In Finacle, we saw the promise of an agile digital engagement solution that could help us make banking easy, secure and intuitive for our customers.”
– Somanth Menon, Ex- Group COO Al Ahil Bank of Kuwait
Accelerate Innovation
Banks need to continuously innovate and respond to changing customer and business needs. Finacle Mobile Banking enables the design, build, and deployment of mobile banking experiences across segments with intelligence and speed. The solution supports AI assisted creation of mobile journeys and user flows, along with faster rollout of MVPs and enhancements using reusable components. It enables continuous experience updates without full application redevelopment.
The solution also supports API first design enabling integration with partners and readiness for open banking and third party participation. It enables personal finance management and account aggregation to deliver a true 360 degree view of customer relationships
Solution Built on Next-Gen Technology
A comprehensive, robust foundation to enhance your customer’s mobile banking experiences.
Finacle Mobile Banking delivers value through intuitive mobile first onboarding journeys, smooth end to end flows, and personalized experiences.
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