Technology Led Customer Engagement and Innovation
Over the years, DFS has been an innovator in creating customer-friendly services, focusing on delivering innovative technology and digital expertise through its various self-service and digital channels. Hear from Amir Arooni, CIO of DFS, on how the bank leveraged technology as the foundation to build one of the leading financial services organizations in the United States, and how they are using technology to drive customer engagement and innovation.
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