In a recent conversation with Vincent Questiaux, Chief Information Officer of Key Trade Bank, and Puneet Chhahira, Head of Product Management and Marketing at Infosys Finacle, Vincent highlights the bank’s success factors, including its agility, alternative banking approach, and customer-centric innovations such as offering free banking services. He discusses the challenges posed by increasing compliance and risk management demands and emphasizes the importance of agility in both organizational culture and technology platforms. The conversation also delves into Key Trade Bank’s digital transformation journey, including its shift in core banking strategy, the decision to partner with Finacle, and the key selection criteria of functionality, trust, and financial viability in choosing a technology partner. This underscores the value of a strong and reliable partnership in driving sustainable innovation and growth.
For more than two decades, Keytrade Bank has been pushing the boundaries of online finance. After starting out as Belgium’s first online trading platform, the organization’s retail banking venture was one of the region’s first digitally-native endeavors, making it a genuine pioneer. The bank today is a truly an agile organization and with cloud technology in place they are future ready to bring new innovation for their customers.
Watch Jan Berkman, Senior Principal, Infosys Finacle Europe in conversation with Vincent Questiaux, Chief Information Officer, Keytrade Bank, and Maria Christina, Transformation Manager, and PMO from Keytrade Bank talk about how a digital native bank with twenty-five years of deep expertise harnesses the cloud and new-generation technologies to unleash a transformation.
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