About the Transformation
The largest bank in the Middle East and Africa embarked on a bold payments transformation journey to strengthen its digital leadership. In the first wave, it replaced 22 fragmented payment systems with a unified Finacle Payments hub, enabling multi‑currency, multi‑entity, real‑time processing across its global footprint. Building on this foundation, the second wave focused on instant payments, which the bank deployed in under three months, meeting regulatory mandates and delivering seamless, always‑on transactions. Together, these transformations enhanced agility, reduced complexity, and positioned the bank for future global expansion and innovation.
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